Savoring the Tradition, Satisfying the Taste
At Holiday Inn By The Bay, we take pride in providing exceptional hospitality services to our guests. Located in the heart of downtown Portland, Maine, our hotel is set along the picturesque shores of Casco Bay, offering stunning ocean and city views from our spacious rooms. Our downtown waterfront location allows us to effortlessly combine convenience, entertainment, and beauty to create the perfect environment for every traveler.
Hotel Accommodations
Our 100% smoke-free hotel features 117 beautifully appointed rooms and suites, each equipped with modern amenities to ensure a comfortable and relaxing stay. From ocean-view rooms with private balconies to luxurious suites with whirlpool tubs, we have the perfect accommodations for every traveler. Whether you're on a romantic getaway, a family vacation, or a business trip, our rooms are designed to meet your needs.
Dining
At Holiday Inn By The Bay, we understand the importance of a delicious meal to start your day. That's why we offer a complimentary hot breakfast buffet, featuring a variety of options to satisfy your cravings. Our on-site restaurant also serves lunch and dinner, offering a range of options from classic American cuisine to fresh seafood dishes.
Meetings and Events
With over 10,000 square feet of flexible meeting space, we're the ideal venue for your next event. Our dedicated team of event planners will work closely with you to ensure that every detail is taken care of, from catering to audiovisual equipment. Whether you're planning a corporate conference, wedding reception, or social gathering, we have the perfect space to accommodate your needs.
Location
Our downtown waterfront location puts you in the heart of Portland's vibrant cultural and entertainment scene. Take a stroll along the picturesque waterfront, visit the nearby Portland Head Light, or explore the historic Old Port shopping district. With so much to see and do, you'll never be bored.
About Our Hotel
At Holiday Inn By The Bay, we're committed to providing exceptional hospitality services to our guests. Our goal is to ensure that every stay with us is memorable and enjoyable. We strive to provide a comfortable and relaxing environment, with modern amenities and top-notch service.
Customer Service Issues
Several reviewers reported poor customer service at the hotel. One reviewer mentioned that the server at the restaurant was new and lacked guidance, resulting in mistakes with their order. Another reviewer had to ask multiple times for water and honey, but the server never returned with the items. The reviewer also mentioned that the service desk staff were not knowledgeable about the local area and did not even attempt to look up the information.
Restaurant Issues
Reviewers also mentioned issues with the restaurant, including long wait times for food and limited menu options. One reviewer suggested that a buffet-style breakfast would be more suitable.
Room Issues
Some reviewers reported issues with the rooms, such as a lack of plugs, making it difficult to charge devices. One reviewer mentioned that the room was freezing and lacked standard amenities like water.
Positive Aspects
On the other hand, some reviewers praised the hotel's location, citing its proximity to Portland's main attractions. The staff were also friendly and welcoming, according to some reviewers. The rooms were clean and comfortable, with great views of the bay.
Mixed Reviews
Some reviewers had mixed opinions about their stay, citing both positive and negative aspects. For example, one reviewer praised the hotel's location and staff but criticized the breakfast buffet.
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