Your Path to Happiness Starts Here
At Value Kia, we pride ourselves on being more than just a dealership - we're a partner in your automotive journey. Located in the heart of Philadelphia, PA, we're dedicated to providing an exceptional experience for every customer who walks through our doors. With a vast inventory of new and pre-owned Kia vehicles, we're confident that we can find the perfect fit for you.
Our Story
Our journey began with a simple yet powerful philosophy: to provide an unparalleled level of customer service and to showcase the best of what Kia has to offer. Our team of experts is committed to understanding your unique needs and preferences, ensuring that you drive away in a vehicle that meets your expectations.
Our Services
At Value Kia, we're proud to offer a comprehensive range of services designed to cater to all your automotive needs. Whether you're in the market for a new or pre-owned vehicle, our team is here to guide you every step of the way. From test drives to financing options, we're committed to making the car-buying process seamless and stress-free.
New Kia Models
We're proud to offer a vast selection of new Kia models, including the popular Rio, Forte, Soul, Seltos, Sportage, Telluride, and more. With a wide range of trim levels, colors, and features, we're confident that we can match you with the perfect ride.
Pre-Owned Cars
At Value Kia, we understand that sometimes the perfect car is one that's already been loved by someone else. That's why we're proud to offer a vast inventory of pre-owned cars, carefully selected and inspected to ensure your safety and satisfaction.
Certified Pre-Owned
For those seeking the ultimate peace of mind, we're proud to offer a certified pre-owned program that guarantees the highest level of quality and reliability.
Warranty and Maintenance
At Value Kia, we're committed to supporting you long after the sale. Our team of expert technicians is dedicated to keeping your vehicle in top condition, and our comprehensive warranty and maintenance programs ensure that you're protected and confident on the road.
Service and Parts
At Value Kia, we believe that service doesn't stop after the sale. Our team of expert technicians is dedicated to providing top-notch service, from routine maintenance to repairs and diagnostics. And, with our extensive parts inventory, you can trust that we'll have the exact part you need to get your vehicle back on the road.
Why Choose Us
At Value Kia, we believe that honesty, transparency, and exceptional customer service set us apart from the rest. With a commitment to quality, integrity, and reliability, we're dedicated to building lifetime relationships with our customers.
Value Kia Reviews
Complaints
Value Kia has received several negative reviews, with some customers expressing frustration with the sales process, lack of customer service, and poor communication. One customer reported being lied to about the availability of a vehicle, saying that a promised car had been sold a few days prior. Another customer was upset with the trading-in of their vehicle, feeling that the offer was unfair and lower than what other dealerships were offering.
Positive Experiences
On the other hand, several customers have reported having positive experiences at Value Kia. Many praised the knowledge and friendly service of sales associates, specifically mentioning Nysheera and Hassan as being helpful and courteous. Customers have also appreciated the professionalism and courtesy of the service department, with one reviewer stating that it is the "best service department in Philly."
Particular Issues with Parts Department
One customer had a negative experience with the parts department, reporting difficulty in canceling an order and feeling that the parts manager was uncooperative. Another reviewer expressed frustration with the company's policy on special order parts, which they felt was unfair.
Overall Impression
Value Kia seems to have a mixed reputation, with some customers expressing satisfaction with their experience and others feeling misled or mistreated. It appears that the company could benefit from improving its communication and sales practices to prevent misunderstandings and ensure customer satisfaction.
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