Come home to comfort and convenience!
At Westgate Apartments & Townhomes, we're dedicated to providing our residents with the ultimate living experience. Our community offers a unique blend of comfort, convenience, and value, making it the perfect place to call home. Our team is committed to delivering exceptional customer service and ensuring that every resident feels at home.
Our History
Westgate Apartments & Townhomes was founded on the principles of providing a comfortable, convenient, and affordable living experience. Over the years, we've worked hard to create a community that's tailored to our residents' needs and lifestyles. From our spacious floor plans to our array of amenities, we've thought of everything to make your life easier and more enjoyable.
Our Services
As a resident of Westgate Apartments & Townhomes, you'll have access to a wide range of amenities and services that will enhance your life. Our community offers an Olympic-sized swimming pool, a state-of-the-art fitness center, a resident coffee bar, and a business center, among other amenities. We also provide convenient on-site laundry facilities, car wash stations, and playgrounds for kids. Our team is dedicated to ensuring that every resident feels at home and has everything they need to live a comfortable and convenient lifestyle.
Our Mission
At Westgate Apartments & Townhomes, our mission is to provide our residents with a comfortable, convenient, and affordable living experience. We're committed to delivering exceptional customer service and ensuring that every resident feels at home. Our goal is to create a sense of community and provide our residents with the ultimate living experience.
Our Values
At Westgate Apartments & Townhomes, we value our residents and strive to create a community that's tailored to their needs and lifestyles. We're committed to delivering exceptional customer service, maintaining a clean and safe environment, and providing our residents with the amenities and services they need to live a comfortable and convenient lifestyle.
Overall Experience
The reviews are mixed, with some residents having a positive experience and others having a negative one. The management and maintenance teams received both praise and criticism, with some residents appreciating their helpfulness and others feeling neglected.
Management Issues
Some residents expressed frustration with the management team, citing unhelpful responses to concerns and a lack of resolution to issues. One reviewer mentioned that the management team "sees you as someone they're doing a favor to" rather than valuing their rent payments. Another reviewer had a dispute over towing fees and parking policy, feeling that the management was unhelpful.
Maintenance Concerns
Residents also had issues with maintenance, including issues with appliances, plumbing, and pest control. One reviewer mentioned that the washer and dryer were "all in one" and prone to breaking, while another reviewer had issues with water damage and ceiling issues.
Noise and Neighbor Concerns
Noise and neighbor issues were also a common concern, with some residents complaining about loud neighbors and thin walls. One reviewer mentioned that the building is old and every footstep and creak is audible.
Pest Control and Cleaning
Some reviewers praised the pest control and cleaning services, while others had issues with pests and cleanliness. One reviewer mentioned that the office offers pest control on a weekly basis, but another reviewer had issues with fake reports and charges for pest control.
Staff and Customer Service
Some reviewers praised individual staff members, such as Ramsay, April, and Latoya Murray, for their helpfulness and professionalism. However, others had negative experiences with the staff, citing unhelpfulness and unprofessionalism.
Amenities and Location
Reviewers generally praised the location and amenities of the apartments, including the affordability, proximity to stores and malls, and overall value.
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