Empowering cyclists to ride further, faster, and with greater style
At Rapha, we are passionate about cycling and committed to creating the finest cycling gear and apparel for cyclists of all levels. Our team of expert riders and designers is obsessed with developing products that not only perform exceptionally well but also look beautiful and feel great on the skin. We believe that cycling is a way of life, and our mission is to inspire and empower riders to push their limits, explore new horizons, and cherish the thrill of the ride.
Our Services
We offer a wide range of cycling apparel and accessories that cater to different types of riders, from professional athletes to enthusiasts and beginners. Our products include high-performance jerseys, bib shorts, and jackets that are designed to keep you comfortable and protected from the elements. Whether you're riding on the road, mountain bike trails, or gravel paths, our clothing is crafted to meet the demands of your ride.
Rapha Cycling Club (RCC)
The Rapha Cycling Club is a global community of enthusiasts and professionals who share a passion for cycling. Our club provides a platform for riders to connect, share experiences, and inspire each other to ride further and faster. As a member of the RCC, you'll enjoy exclusive benefits, including access to early-sale events, special promotions, and priority customer support.
Order and Return Policy
At Rapha, we understand that sometimes you need to make a change or exchange your order. That's why we offer a flexible return policy that allows you to return or exchange your order within 14 days of delivery. We also provide a free repair service for any garment that's damaged or worn out, so you can continue to ride worry-free.
Sustainability
At Rapha, we're committed to making a positive impact on the environment. We're constantly exploring sustainable manufacturing practices, using eco-friendly materials, and reducing our carbon footprint. We believe that cycling not only benefits the individual but also the planet, and we strive to make a difference through our actions.
Get in Touch
For any assistance or information, feel free to reach out to our friendly customer service team. We're here to help you find the perfect kit, repair your gear, or answer any questions you may have about our products and services.
Overall Experience
The reviews for Rapha NYC store are overwhelmingly positive, with many customers praising the friendly and helpful staff, wide selection of products, and great coffee and pastries. The store is described as a welcoming and clean environment, with employees who are knowledgeable and eager to assist.
Service and Staff
Several reviewers highlighted the exceptional service provided by the staff, with some noting that they went out of their way to ensure every customer left with what they needed. One reviewer even mentioned that the staff were helpful in resolving an issue with an item of clothing.
Products and Selection
The store's product selection was well-received, with many reviewers praising the extensive range of Rapha gear available. One reviewer noted that the store had a huge selection of Rapha gear, while another mentioned that the store had tons of Rapha NY stuff.
Atmosphere and Ambiance
The store's atmosphere was also praised, with many reviewers commenting on the cozy and welcoming atmosphere. One reviewer mentioned that the store had a "cool lil boutiquey" vibe, while another described it as a "little piece of heaven" for cycling enthusiasts.
Negative Experiences
One reviewer had a negative experience at the store, feeling that the staff were unhelpful and made them feel stupid when asking for their size in a product. Another reviewer felt that the staff were "snobby" and judgmental.
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