Compassionate Care for Your Furry Friend
A Legacy of Sustainable Waste Management and Recycling
Richard S. Burns & Company stands as a testament to innovation and environmental responsibility in waste management. From humble beginnings as a one-person cleanout operation in the 1960s, we've evolved into Delaware Valley's leading waste recycling and recovery facility. Today, we are proudly serving businesses and homeowners across the region with comprehensive, sustainable solutions.
Our Services: Engineered for Efficiency and Sustainability
At Richard S. Burns & Company, we offer a wide array of services designed to meet diverse waste management needs. Our services include:
Dumpster Service
- Convenient and affordable dumpster rental services for construction, demolition, and clean-up projects of all sizes.
- Various dumpster sizes to accommodate different waste types and project scales.
Tommy Carts
- Innovative and safe open-top carts designed for easy, effortless loading and transport of debris.
- Perfect for job sites with tight spaces or challenging terrain.
Recycling Facility
- State-of-the-art sorting and processing facility accepting diverse materials such as concrete, plasterboard, wood, and construction debris.
- Committed to responsible and sustainable resource recovery.
A Commitment to Sustainability and Innovation
We believe in the power of innovation and sustainability to address the evolving challenges of waste management. We were pioneers in promoting waste reduction and resource recovery long before it became a mainstream practice. Our focus on sustainable solutions ensures we meet current needs without compromising the needs of future generations.
Experienced and Dedicated Team
Our team comprises dedicated professionals, many of whom are local residents, who are passionate about environmental responsibility and customer satisfaction. We are committed to providing exceptional service, transparent communication, and personalized solutions tailored to your unique needs.
Join Us on Our Journey to Sustainable Waste Management
With decades of experience and a proven track record, Richard S. Burns & Company stands ready to partner with you on your journey towards efficient and sustainable waste management. Contact us today to learn more about how our services can benefit your business or project.
Policies and Procedures
Burns & Co. has some unique policies that can be seen as beneficial or detrimental depending on the customer's perspective. For example, they have a strict cash-only policy, which can be inconvenient for customers who prefer to use credit cards. Additionally, the company requires pre-payment for services, which can be a financial burden for some customers.
Customer Service
The reviews highlight the friendly and helpful attitude of the staff at Burns & Co. Many customers have praised the crew for their exceptional service and willingness to assist. The company also provides complimentary snacks and drinks, such as pretzels and water, which is a rare practice in the waste management industry.
Unloading and Efficiency
Some customers have expressed concerns about the efficiency of the unloading process. Brandon McCants had to wait for 48 minutes to unload his trailer, which he found unacceptable. On the other hand, Zachary Hedgepeth had a positive experience, stating that his unloading was organized and easy, and he even received pretzels and water.
Complaints and Concerns
Not all customers have had positive experiences with Burns & Co. Noemi Arciniega, Enrique Vargas, Daniel Dimitrov, and Denise Alexander have all expressed dissatisfaction with the company's policies and treatment. These customers have reported being treated unfairly by management, having to pay excessive fees, and receiving poor customer service.
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