Your Next Travel With Us?
At American Luxury Transportation, we have been providing exceptional transportation services for over 20 years. We take pride in offering our clients a luxurious and comfortable experience, with a commitment to excellence and customer satisfaction. Our fleet of vehicles is equipped with state-of-the-art amenities, providing our clients with a smooth and relaxing ride.
Our company is a proud member of the Better Business Bureau, and we are dedicated to maintaining the highest standards of professionalism and integrity. We understand the importance of punctuality and reliability, and we strive to exceed our clients' expectations in every way possible.
Services Offered
At American Luxury Transportation, we offer a wide range of transportation services, including:
- Airport Transportation: We provide efficient and punctual transportation to and from Sanford Airport and Orlando International Airport. Our professional drivers are experienced in navigating the busy airports, ensuring that our clients arrive at their destinations on time and without any hassle.
- Port Canaveral Transportation: Our specialized transportation services to and from Port Canaveral offer timely and comfortable transfers for cruise passengers. We understand the importance of a smooth start and end to your voyage, and we are committed to providing the best possible experience.
- Disney Transportation: We offer efficient and reliable transportation services to and from Disney World, ensuring a magical and hassle-free experience for visitors of all ages. Our drivers are knowledgeable about the park and can provide recommendations for the best attractions and dining options.
- Legoland Transportation: We provide reliable transportation options to Legoland, ensuring convenient and comfortable travel for families and visitors to this popular theme park destination.
- Villages Transportation: Our comprehensive transportation services cater to the unique needs of residents and visitors in The Villages, offering convenient and reliable mobility solutions within the community.
Why Choose Us?
At American Luxury Transportation, we are committed to providing our clients with the best possible experience. We understand that every client is unique, and we tailor our services to meet their specific needs. Our drivers are experienced, professional, and courteous, and they go above and beyond to ensure that our clients are satisfied.
We offer competitive pricing, with no hidden fees or charges. We believe in transparency and honesty, and we are upfront about our rates and policies. We are licensed, insured, and carry permits for the City of Orlando, the Orlando International Airport, Sanford Airport, Port Canaveral Port Authority, and surrounding areas.
At American Luxury Transportation, we are dedicated to providing safe, reliable, and comfortable transportation services 24/7, 365 days a year. Our clients trust us to get them to their destinations safely and on time, and we take that responsibility very seriously. We are proud to serve the Orlando community and beyond, and we look forward to providing you with the best possible transportation experience.
Overall Experience
The reviews for this transportation company show a mixed bag of experiences. While some customers had excellent experiences, others reported issues with communication, vehicle quality, and driver behavior.
Communication Issues
Two customers reported issues with communication from the company. Arturo Castro had a stressful experience where he did not receive any updates or calls from the driver, and Sarah Adams' experience was the opposite, with excellent communication from the driver.
Vehicle Quality
Several reviewers commented on the quality of the vehicles. Adam Saylor mentioned that the vehicle was old and dirty, while Raquel Davenport reported that the driver was late and not helpful.
Customer Service
The company received praise for its customer service, particularly from Rene Sinclair, who praised the driver's courtesy and flexibility.
Reliability and Punctuality
Most reviewers praised the company's reliability and punctuality, with Chad Whitworth and Tom Donnelly highlighting the drivers' ability to arrive on time.
Headline Experience
While the company showed promise in terms of customer service and punctuality, it is essential to note the recurring issues with vehicle quality and communication. As highlighted by Arturo Castro, the company's customer service could be improved, especially in cases of delayed or missed pickups.
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