Logistics on another level. A higher standard.
Established in 1904, Merchants Transfer has built a rich legacy as a diversified global logistics, drayage, intermodal, and storage provider. We take great pride in our long-standing history of over a century in the industry, and we remain steadfast in our commitment to delivering top-notch services to our clients. Our company is deeply rooted in the Mobile, Alabama community, with three strategic facilities located in both Mobile and Saraland, totaling over 2 million square feet of warehouse space.
At Merchants Transfer, we believe that staying ahead of the curve is crucial for success in today's rapidly evolving business landscape. We harness the power of technology and continuously innovate to streamline our processes and deliver unmatched value to our clients. Our comprehensive range of services is designed to cater to a diverse set of logistical needs, ensuring seamless and efficient transfer and storage of goods, both domestically and internationally. Our expertise spans across various industries, and we have built a reputation for handling, storing, and moving a wide array of commodities with utmost care and precision.
Our Services
Merchants Transfer offers an extensive suite of services, including:
- Freight Handling
- Drayage
- Rail Logistics
- Rail Trans-Loading
- Intermodal Services
- Commodity Warehousing
Our international freight forwarding services ensure that your goods are transported safely and efficiently, regardless of their origin or destination. Our drayage services cater to the unique needs of port operations, and we are equipped to handle cargo of all sizes and types. Our rail logistics expertise enables us to efficiently manage the complex process of rail transportation, while our rail trans-loading services ensure seamless transfer of goods between rail and other modes of transportation. Our intermodal services offer a cost-effective and efficient solution for transporting goods via multiple modes, and our commodity warehousing services provide secure and spacious facilities for the storage of your goods.
Our Legacy
Since our humble beginnings as a third-party warehousing and moving company located on the Alabama State Docks, Merchants Transfer has come a long way. We started by handling primary commodities such as bananas and coffee imported from the islands. In the 1960s, we expanded our operations by contracting with Scott Paper to build and operate warehouses for their new pulp and paper mill in Mobile, AL. Over the years, we continued to grow alongside Scott Paper, eventually adding 1.2 million square feet dedicated to their operations.
In the 1990s, after facing significant challenges due to changes in the industry, Merchants Transfer reinvented itself as a true Public 3PL Provider. In 2008, the opening of APM Terminals Mobile's first autonomous Container Terminal provided us with new opportunities in import and export warehousing. Today, we have grown to over 2,000,000 square feet of warehouse space, handling a wide range of products from pulp & paper to chemicals, bulk commodities for the steel industry, and everything in between. At Merchants Transfer, we are proud of our legacy and remain committed to staying at the forefront of the logistics and warehousing industry.
Overall Experience
The reviews highlight a mixed experience at this shipping facility. Some customers had a smooth and efficient process, while others faced long wait times and frustration.
Efficiency and Speed
Some reviewers praised the friendly and efficient staff, with one customer mentioning that they were loaded quickly and efficiently. However, others reported long wait times, with one driver waiting over 5 hours to be loaded.
Warehouse Layout and Traffic
Reviewers mentioned that the parking lot and warehouse layout can be a bit tight, especially when trucks are stacked up waiting for a dock. However, some customers appreciated the easy in-and-out process.
Service Quality
Some reviewers praised the staff's efforts to handle a high volume of trucks, despite some drivers causing delays. However, others reported poor service, including long wait times and uncoordinated communication.
Common Issues
A recurring issue among reviewers was the need to wait for a dock to become available, with some customers reporting 1-2 hour wait times. Additionally, some reviewers mentioned that the warehouse's old style layout can be a challenge.
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