Find the Perfect Piece of Jewelry to Treasure for a Lifetime
At Sanchez Jewelry, we take pride in being a family-owned business that has been creating the highest quality jewelry for over 20 years. Our commitment to quality, integrity, and customer satisfaction has earned us a reputation as one of the most trusted jewelry stores in Bakersfield, California.
Our Story
Our journey began when Irma Sanchez, our founder, discovered her passion for jewelry and decided to turn it into a career. With the support of her husband, Salvador, she started selling jewelry door-to-door and at local beauty salons. As her customer base grew, so did her selection of jewelry. Salvador introduced her to vendors with a wider range of quality jewelry, and soon she was selling at swap meets and plazas. After years of hard work, we finally found our permanent home inside Mercado Latino plaza in Bakersfield, California.
Our Mission
At Sanchez Jewelry, we strive to provide our customers with friendly and professional customer service. Our knowledgeable staff is trained to help you find the perfect piece of jewelry within your budget. We take pride in our extensive selection of certified diamond, 14k, 18k, and 925 silver items. Whether you're looking for engagement rings, wedding sets, custom jewelry, or repairs, we've got you covered.
Our Services
We offer a wide range of services to cater to your jewelry needs. Our custom jewelry design service allows you to bring your dreams to life. Our expert jewelers will work with you to create a one-of-a-kind piece that suits your style. We also offer jewelry repair services, where our experienced jewelers will take the utmost care to restore your item to its original glory. Additionally, we buy gold and offer financing options to make your jewelry dreams more accessible.
Why Choose Us
At Sanchez Jewelry, we treat our customers like family. We stand by the quality of our products and services, and we strive to ensure that you leave our store with a smile on your face and a pleasant experience to remember us by. Our commitment to integrity, honesty, and customer satisfaction has earned us a loyal customer base, and we look forward to serving you.
Overall Experience
The majority of reviewers had a negative experience with Sanchez Jewelry, citing issues with returns, exchanges, and repairs.
Customer Service Issues
Several reviewers mentioned poor customer service, including a rude employee with white hair and a bad attitude. Others reported being misinformed about returns and exchanges.
Product Quality Concerns
Reviewers mentioned that the jewelry was "tacky and horrible" and that a bracelet snapped within three days of purchase.
Problems with Repairs
Two reviewers reported issues with repairs, including a bracelet that didn't last a week after being fixed and a chain that broke within two days of being repaired.
Positive Comments
Some reviewers had a positive experience, praising the friendly staff, excellent service, and good prices.
Recommendations
Only a few reviewers recommended Sanchez Jewelry, citing good experiences with specific employees and excellent customer service.
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