Transform Your Space, Elevate Your Style!
At House of Floors, we're passionate about helping you find the perfect flooring solution for your home or business. With years of experience and a vast selection of products, our team of experts is dedicated to providing exceptional service, expert advice, and top-quality flooring options to meet your unique needs.
Our Story
Founded on a commitment to excellence and customer satisfaction, House of Floors has grown into a trusted and reputable flooring destination in Albuquerque, NM. Our journey began with a simple mission: to provide the best flooring solutions, unbeatable prices, and unparalleled customer service. Today, we're proud to be the go-to flooring experts in the Albuquerque area, serving both residential and commercial clients.
Our Services
We offer a comprehensive range of services designed to make your flooring experience seamless and stress-free. From residential flooring installation to commercial flooring solutions, our team of certified professionals will guide you every step of the way. Our services include:
- Residential Flooring Installation
- Commercial Flooring Installation
- In-Home Measurements
- Custom Area Rugs
Why Choose House of Floors?
At House of Floors, we're committed to delivering exceptional value to our customers. Here are just a few reasons why you should choose us:
- Unparalleled selection: With thousands of flooring options to choose from, we guarantee you'll find the perfect fit for your style and budget.
- Expert advice: Our knowledgeable staff is dedicated to providing personalized guidance to ensure you make an informed decision.
- Competitive pricing: We offer unbeatable prices without compromising on quality.
- Exceptional service: Our team is dedicated to delivering outstanding customer service, ensuring your experience is nothing short of exceptional.
Our Promise
At House of Floors, we promise to provide an unparalleled flooring experience. We're committed to delivering exceptional service, top-quality products, and unbeatable prices. Trust us to help you find the perfect flooring solution for your home or business.
Positive Experiences
Many customers have reported positive experiences with House of Floors, praising the staff's knowledge, patience, and helpfulness. The sales team, particularly Ryan, Victoria, and Becki, have been commended for their excellent customer service. Several reviewers appreciated the wide selection of products, competitive pricing, and the ability to take home samples before making a final decision. The installation process was often praised as efficient, with some customers noting that the installers were respectful of their homes and completed the work on time.
Negative Experiences
Some customers have reported negative experiences with House of Floors, citing issues with communication, warranty, and workmanship. A few reviewers experienced delays, miscommunication, or incomplete work, leading to frustration and disappointment. One customer reported peeling of their Luxury Vinyl Plank (LVP) flooring less than a year after installation, which was not addressed by the company. Another reviewer had issues with tile ordering and measurement, leading to delays and additional costs.
Mixed Experiences
Some customers have reported mixed experiences with House of Floors, citing both positive and negative aspects of their interactions with the company. One reviewer praised the work of the contractor but was disappointed with the company's communication and warranty response. Another reviewer appreciated the accommodations made by the company but experienced some miscommunication and errors in the installation process.
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