We win when the customer wins!
Our Story
At Dumas Hardware, we take pride in our heritage, which dates back to 1946. Our story began when Mr. Aubrey Dumas decided to open his first door for business near downtown San Antonio. Three years later, in 1946, Dumas Hardware was incorporated. Since then, we have grown significantly, but our commitment to quality and exceptional service has remained unwavering.
The Dumas Difference
We believe that our success is directly tied to your success. We promise to deliver the right commercial-grade materials, provide expert advice and recommendations, build trust through an outstanding customer experience, and bring simplicity and timeliness to your projects. Our massive inventory of doors, door frames, bulletproof doors, door locks, and more ensures that you can find what you're looking for quickly and easily.
Our Products and Services
Our product line includes hollow metal doors and frames, wood doors, finished hardware, FRP, fiberglass, bulletproof, and blast-resistant solutions. We offer a wide range of products and services, including:
- Hollow Metal Doors & Frames: We partner with leading manufacturers to provide commercial-grade hollow metal doors and frames that are built to last.
- Wood Doors: Our selection of wood doors is unparalleled, with a range of styles and finishes to suit your unique needs.
- Finished Hardware: From door handles to hinges, we offer a comprehensive range of finished hardware products to complete your installation.
- Installation and Repair: Our team of expert technicians provides expert installation and repair services to ensure your products are installed correctly and functioning properly.
- Fabrication: We can customize products to meet your specific requirements, whether it's on-site or in our warehouse.
- Project Management: Our team will work closely with you to manage your project from start to finish, ensuring that everything runs smoothly and on schedule.
Our Commitment
At Dumas Hardware, we are committed to providing exceptional service and quality products to our customers. We understand the importance of timely and cost-effective solutions, and we strive to deliver just that. We believe that our success is directly tied to your success, and we are dedicated to building long-term relationships with our customers.
Get an Estimate
If you're looking for a commercial door and hardware supplier that you can trust, look no further than Dumas Hardware. Contact us today to learn more about our products and services, and to receive a comprehensive estimate for your project.
Customer Service
There are mixed reviews about the customer service of this store. On one hand, some customers have reported positive experiences with the staff, stating that they are knowledgeable, helpful, and pleasant. On the other hand, there have been instances of poor customer service, including a particularly bad experience with an employee named Lewis, who was rude and unhelpful when dealing with a missing door issue.
Products and Pricing
The store seems to offer a good selection of commercial door and hardware products at competitive prices. Customers have reported finding what they need and getting good deals on their purchases. The staff is also knowledgeable about the products and can help customers find the right items for their needs.
Delivery and Logistics
There have been some issues with delivery and logistics, including a reported instance of a damaged door and a waiting period of two weeks for an order. Additionally, there was an incident with a driver who was rude and inconsiderate on the road.
Overall Experience
The overall experience of customers at this store is varied, ranging from very positive to very negative. While some customers have had great experiences with the products and staff, others have had poor experiences with customer service and delivery issues.
Be the first to review Dumas Hardware.
Write a Review
