Business Details
Trusted Healthcare Consulting for Post-Acute Providers
Polaris Group has been a leader in post-acute healthcare consulting for over three decades, dedicated to building lasting relationships and helping clients navigate the complexities of modern healthcare. Our mission centers on delivering customized clinical, operational, and financial solutions to long-term care providers, ensuring compliance, accurate payment, and improved resident outcomes. With expertise in Medicare compliance, PDPM, mock surveys, and clinical consulting, we combine hands-on experience with regulatory knowledge to address industry challenges. Our team includes former owner-operators, directors of nursing, and MDS coordinators who bring practical insights to every engagement.We serve all 50 states through a robust regulatory division that stays current with federal and state changes. By focusing on innovation, integrity, and teamwork, we empower clients to reduce compliance risks, enhance operational efficiency, and deliver high-quality care. Our commitment to excellence is reflected in our track record of client success stories and industry recognition. Through personalized consulting and training programs, we equip facilities to thrive in an evolving healthcare landscape while maintaining financial stability and regulatory adherence.
Services
Medicare Consulting
Mock Surveys
Clinical Compliance
Revenue Cycle Management
Staffing Solutions
MDS Coordinators
Infection Control
DON Training
Analytics
ALF Risk Assessment
Highlights and features
- Over 30 years of specialized experience in post-acute healthcare consulting
- Former industry leaders comprise our consulting team
- Nationwide service delivery across all 50 states
- Customized solutions for clinical, operational, and financial challenges
- Proven track record improving Medicare compliance and survey outcomes
What people say
Very professional and thorough
Recognized our staff dynamic
Benefited significantly
Excellent work
Comprehensive report
Services
Medicare Consulting
Our Medicare consulting services specialize in PDPM compliance, ICD-10 coding audits, and revenue optimization strategies. We help skilled nursing facilities achieve accurate payment through MDS accuracy assessments and staff training programs. Our experts provide 5-claim probe audit support and customized compliance solutions that reduce denial risks while maintaining regulatory adherence.
Mock Surveys
Polaris Group conducts comprehensive mock surveys for skilled nursing and assisted living facilities using state-specific protocols. Our consultants identify compliance risks, provide F-tag remediation strategies, and deliver detailed reports with actionable recommendations. These assessments help facilities prepare for state surveys while improving resident care outcomes and reducing citation risks.
Clinical Compliance
Our clinical compliance services focus on infection control, quality measure optimization, and emergency preparedness. We offer DON training programs, MDS coding audits, and risk assessment solutions that align with federal regulations. These services help facilities maintain compliance while improving clinical documentation and staff competency.
Revenue Cycle Management
The revenue cycle management program provides end-to-end billing solutions including claims processing, accounts receivable management, and payment optimization. Our team offers Medicare Part A/B billing expertise, AR clean-up services, and business office reviews that improve cash flow and reduce days sales outstanding for long-term care facilities.
Staffing Solutions
Polaris staffing solutions connect healthcare facilities with qualified professionals for interim and permanent positions. We specialize in placing infection preventionists, MDS coordinators, and clinical staff who meet specific facility needs while maintaining regulatory compliance and operational continuity.
People
Jack Fitzgibbons
President & Chief Operating Officer
With 10+ years of healthcare leadership experience, Jack oversees core operations at Assembly Health. He focuses on technology integration and client service excellence while bringing expertise in healthcare and tech-enabled services to Polaris Group.
Wendy Strain
Director of Consulting Services
A 25-year healthcare veteran, Wendy leads clinical program development and regulatory initiatives. As former Army medic, she combines clinical expertise with operational leadership to direct Polaris Group's consulting services and team operations.
Anna Bever
Director of On-Site Clinical Services
With a decade of clinical operations experience, Anna manages on-site service delivery. Her background in clinical logistics and market expansion ensures effective implementation of Polaris Group's clinical consulting programs across diverse healthcare settings.
Vickie Elliott
Regional Business Development Manager
Bringing 30 years of sales and marketing expertise, Vickie focuses on business growth strategies. Her extensive experience in pharmaceutical sales and skilled nursing admissions helps expand Polaris Group's market reach and client relationships.
Shelly Patton
National Director of Sales & Marketing
With 25 years in healthcare and 18 in long-term care, Shelly leads sales operations and strategic partnerships. Her analytical approach to sales management and market planning drives business development and client acquisition initiatives.
Questions
What healthcare consulting services does Polaris Group offer?
Polaris Group provides Medicare compliance consulting, mock surveys, clinical compliance programs, revenue cycle management, and staffing solutions for post-acute healthcare providers across all 50 states.
How does Polaris Group help with Medicare compliance?
We offer PDPM compliance assessments, ICD-10 coding audits, MDS accuracy reviews, and 5-claim probe audit support to help facilities maintain Medicare compliance and optimize reimbursement.
What makes Polaris Group's mock surveys effective?
Our mock surveys use state-specific protocols and former regulatory experts to identify compliance risks, provide remediation strategies, and improve survey readiness through comprehensive reporting and staff training.
How does Polaris Group improve revenue cycles?
We implement billing process improvements, AR clean-up services, and staff training programs that reduce days sales outstanding by up to 80% while improving Medicare claim payment rates.
What clinical compliance support does Polaris Group provide?
Our services include infection control program reviews, DON training, quality measure optimization, and emergency preparedness planning that align with federal regulations and improve clinical documentation accuracy.
