Business Details
24 Years
experience
Emergency
services
AAHA-Accredited Veterinary Care in Akron
Established in 2002 by Dr. Nancy O'Connor, Highland Veterinary Clinic has evolved from a single-doctor practice into a thriving team of two veterinarians, six staff members, and specialized technicians. Our facility, originally a florist's space transformed by Stathos Construction, now houses state-of-the-art equipment meeting AAHA's rigorous accreditation standards. As an AAHA-accredited hospital, we belong to the top 12-15% of veterinary practices in North America, demonstrating our commitment to excellence in safety protocols, medical knowledge, and patient care.Our team maintains 24/7 emergency availability through collaboration with Metropolitan Veterinary Hospital, ensuring continuous care for established patients. With over two decades of service, we combine experienced professionals, including a technician who has been with us since opening day, to deliver compassionate, high-quality veterinary care rooted in community trust.
Services
Pet Vaccinations
Routine Check-Ups
Emergency Care
Veterinary Consultations
Pet Health Records
Details
- Year established: 2002
Highlights and features
- AAHA-accredited facility meeting 900+ veterinary care standards
- 24/7 emergency collaboration with Metropolitan Veterinary Hospital
- Veterinary team with combined decades of local Akron experience
- Personalized care from staff including a technician since 2002
- State-of-the-art facility serving pets since 2002
Associations and certifications
- AAHA
Services
Pet Vaccinations
Our clinic provides essential immunizations for dogs and cats, following AAHA guidelines to protect against common diseases. Experienced technicians administer vaccines safely while monitoring for adverse reactions. We maintain detailed digital records accessible through our Vello by Idexx patient portal for easy tracking.
Emergency Care
Critical care available through our partnership with Metropolitan Veterinary Hospital's 24/7 emergency facility. Established patients receive immediate attention from trained staff with on-call specialist consultations. Located just 10 minutes away at 1053 S. Cleveland Massillon Rd for after-hours emergencies.
Routine Check-Ups
Comprehensive physical examinations conducted by experienced veterinarians to assess pets' overall health. These appointments include weight checks, dental evaluations, and parasite screenings. Our team creates customized care plans based on age, breed, and medical history during these regular visits.
Veterinary Consultations
Personalized health guidance from our doctors with access to AAHA's latest veterinary research. We address behavioral concerns, nutrition plans, and chronic condition management. Consultations include detailed explanations of treatment options and preventive care strategies.
Pet Health Records
Digital record-keeping system provides secure access to vaccination history and treatment records through the Vello by Idexx portal. We maintain accurate documentation for boarding requirements, travel certifications, and continuity of care across multiple visits.
People
Dr. Nancy O'Connor
Founder
Established Highland Veterinary Clinic in 2002 after converting a historic florist space into a modern animal hospital. Led practice growth from one doctor to two, expanding staff while maintaining personalized care standards.
Dr. Dana Jacobson
Practice Owner
Joined in April 2021 and became practice owner in July 2021, bringing extensive experience in general practice and emergency medicine. Manages daily operations while maintaining active patient care involvement.
Questions
Is Highland Veterinary Clinic AAHA accredited?
Yes, we received AAHA accreditation recognizing our commitment to exceeding veterinary care standards through rigorous evaluation of our facilities, equipment, and medical protocols.
What emergency services do you offer?
We provide 24/7 emergency care through our partnership with Metropolitan Veterinary Hospital located 10 minutes away, with our doctors available for consultation.
How can I access my pet's vaccine records?
Digital records are available through the Vello by Idexx patient portal for easy access to vaccination history and appointment scheduling.
What areas do you serve?
We serve Akron, Copley, and surrounding communities from our West Market Street location since 2002.
How many veterinarians work at the clinic?
Our practice currently employs two veterinarians supported by six staff members including three registered veterinary technicians.
