Transforming Spaces, Enhancing Lives.
At Broad Street Veterinary Hospital, we are dedicated to providing top-notch veterinary care to pets in Richmond and the surrounding communities. Our team of skilled veterinarians and support staff are committed to delivering exceptional service and compassionate care to our patients.
Our Mission
Our mission is to provide comprehensive veterinary care that exceeds our clients' expectations. We strive to create a warm and welcoming environment where pets and their owners feel comfortable and supported throughout their veterinary journey. Our goal is to build long-term relationships with our clients and provide personalized care tailored to the unique needs of each pet.
Comprehensive Veterinary Services
We offer a wide range of veterinary services under one roof, including vaccinations and prevention, routine exams, emergency care, dental care, surgical services, and more. Our state-of-the-art facility is equipped with advanced technology, including digital x-rays and surgical lasers, to ensure accurate diagnoses and effective treatment plans.
Our History
Since 1938, Broad Street Veterinary Hospital has been a trusted name in pet care in the Richmond area. What started as a small animal hospital with one doctor has grown into a full-service veterinary facility with a team of skilled professionals dedicated to providing exceptional care to pets.
Our Team
Our team of veterinarians, technicians, and support staff are passionate about providing compassionate care to pets. We take the time to listen to our clients' concerns and develop personalized treatment plans tailored to the unique needs of each pet.
About Our Hospital
Broad Street Veterinary Hospital is a full-service pet hospital located in the Scott's Addition Historic District of Richmond. We have been in continuous operation since 1938 and have built a reputation for providing high-quality veterinary care to dogs and cats in the Richmond area.
What Sets Us Apart
We are committed to staying at the forefront of veterinary medicine, and our team is dedicated to ongoing education and training to ensure our clients receive the best possible care. Our state-of-the-art facility is equipped with the latest technology, and we use the most recent diagnostic and treatment methods to provide pets with the best possible care.
Disappointing Experiences
Many reviewers expressed frustration and disappointment with their experiences at Broad Street Veterinary Hospital. Some common issues included:
- Lack of thorough care: Several reviewers felt that the veterinarians did not perform thorough check-ups, leading to missed diagnoses and untreated conditions.
- Poor communication: Reviewers complained about poor communication from the staff, including unreturned phone calls and a lack of follow-up care.
- Overcharging: Some reviewers felt that the hospital overcharged for services, including unnecessary tests and treatments.
- Rude staff: A few reviewers encountered rude or unprofessional staff members, which added to their negative experiences.
Positive Experiences
On the other hand, many reviewers had positive experiences at Broad Street Veterinary Hospital. Some common praises included:
- Caring and friendly staff: Many reviewers praised the hospital's staff for being friendly, caring, and attentive to their pets' needs.
- Prompt service: Reviewers appreciated the hospital's ability to fit them in for last-minute appointments and provide prompt care for their pets.
- Thorough care: Some reviewers were impressed with the thoroughness of the veterinarians and the quality of care their pets received.
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