Exceptional Service Every Time
At Starlite Garage Doors, we're dedicated to providing each customer with fast and affordable solutions to their garage door problems. As a trusted and fair garage door service in Indianapolis, we understand the importance of a properly functioning garage door. That's why we're committed to delivering exceptional service every time.
Our Story
Our team of experienced technicians has been serving the Indianapolis area for years, providing top-notch garage door repair, installation, and maintenance services. We pride ourselves on our ability to fix any type of garage door, no matter the make or model. Our technicians have experience with every type of door, and we're confident that we can get your door working like new in no time.
Our Services
We offer a comprehensive range of services to cater to all your garage door needs. From garage door installations to repairs and maintenance, we've got you covered. Our services include:
- Garage door installations: We can install new garage doors, openers, springs, and other components to ensure your garage door is functioning smoothly.
- Garage door repairs: Our technicians can repair any type of garage door, including broken springs, cables, tracks, drums, and more.
- Garage door maintenance: We offer routine maintenance services to keep your garage door in top condition and prevent costly repairs.
Our Commitment to Excellence
At Starlite Garage Doors, we're committed to delivering exceptional service every time. We pride ourselves on our ability to provide fast, affordable, and reliable solutions to our customers. Our technicians are trained to use top-quality tools and parts to ensure long-lasting repairs. We're proud to serve the Indianapolis area and look forward to working with you.
Overall Experience
The reviews are mixed, with some customers having a positive experience with Starlite, while others had a negative experience.
Poor Customer Service
Several customers reported poor customer service, including rude installers, unhelpful customer service representatives, and missed appointments. Some customers were not given explanations for the work being done, and some were even hung up on by customer service representatives.
Problems with Appointments
Some customers experienced issues with appointments, including rescheduling, missed appointments, and uncommunicative technicians.
Overpriced Services
Some customers felt that Starlite's prices were too high, with one customer stating that they were quoted $1200 for a job that another company would do for $300. Another customer felt that they were overcharged for a repair and would have been better off going with a different company.
Good Technicians
On the other hand, some customers had positive experiences with Starlite's technicians, who were described as professional, courteous, and knowledgeable.
Prompt Service
Some customers were pleased with the prompt service they received from Starlite, including quick response times and efficient repairs.
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