Experience Effortless Living, Extraordinary Atmosphere
A Tradition of Quality and Customer Care Since 1950
Barry-Regent Dry Cleaners has been a trusted name in Chicago for over six decades. Founded in 1950, we're a family-owned and operated business dedicated to providing exceptional dry cleaning and laundry services to our valued customers.
Quality Cleaning & Specialized Services
We offer a comprehensive range of services designed to meet all your clothing and textile cleaning needs. Our experienced technicians utilize state-of-the-art equipment and gentle cleaning techniques to ensure your items are treated with the utmost care and precision. We specialize in:
- Laundry & Pressing: Quick turnaround on shirts, pants, skirts, dresses, blouses, and more.
- Alterations & Repairs: From minor repairs to complete garment reconstruction, our skilled tailors can tackle any alteration request with precision and attention to detail.
- Wedding Dress Preservation: Treat your cherished wedding gown with the utmost care. We offer personalized cleaning and preservation services to ensure your special day is preserved for years to come.
- Specialty Cleaning: We meticulously care for down comforters, leather and fur items, and other delicate fabrics.
Customer-Focused Approach
At Barry-Regent, we believe in building lasting relationships with our customers. We go the extra mile to ensure a seamless and personalized experience. Our friendly staff is always available to answer your questions, address your concerns, and provide expert advice on garment care.
Commitment to Sustainability
We embrace environmentally conscious practices and utilize innovative cleaning technologies like "Aqua-Clean, " a revolutionary dry-cleaning approach that utilizes water-based solutions instead of harsh chemicals.
Join our Cleaning Family
Whether you're a loyal customer or new to our services, we invite you to experience the Barry-Regent difference. We look forward to providing you with exceptional cleaning, personalized service, and unparalleled attention to detail on every single garment.
We are Barry-Regent Dry Cleaners, where quality and care meet.Price and Quality
Many customers have expressed concerns about the high price of services at Barry Regent, with one reviewer mentioning that it's almost double the price of other cleaners for the same service. However, others have praised the quality of work, with one customer noting that the dry cleaner managed to reverse a sheen on a suit, making it look brand new.
Customer Service
The level of customer service has been a major issue for some reviewers, with one customer having a disastrous experience where the manager screamed at them in front of other customers, accused them of damaging their own items, and even publicly shamed them. Another reviewer had a poor experience with a manager who didn't acknowledge their complaints and instead blamed them for the mistakes. On the other hand, some reviewers have praised the staff, with one customer noting that the owner went above and beyond to find a misplaced item and managed their frustration with ease.
Standards and Reliability
The consistency of the service at Barry Regent has been questioned, with one reviewer noting that their down jacket was returned in the same dirty condition after being told it would be cleaned, and another reviewer mentioning that their dress was not started despite being given two weeks' notice. However, others have praised the reliability of the service, with one customer noting that their suits and shirts have been immaculately cleaned every time.
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