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At Whiteside Motors, we take pride in being a well-established and reputable used car dealership in Austin, TX. With over 25 years of experience in the automotive industry, our family-owned business has built a reputation for providing reliable and high-quality pre-owned vehicles to our customers. Our extensive inventory includes a wide range of cars, trucks, motorcycles, and vans, ensuring that you'll find the perfect vehicle to suit your needs.
Our Services
We understand that buying a used car can be a daunting task, which is why we strive to make the process as smooth and hassle-free as possible. Our experienced and knowledgeable team is dedicated to providing exceptional customer service, guiding you through every step of the car-buying process. We also offer in-house financing, making it easier for you to get behind the wheel of your new vehicle.
Our History
The Whiteside family has been a prominent figure in the automotive industry for over two decades, with 15 years of experience operating our dealership on Koenig Lane. As members of the Better Business Bureau since 1982, we are committed to upholding the highest standards of integrity and excellence in all aspects of our business.
Our Promise
At Whiteside Motors, we are dedicated to providing our customers with an exceptional car-buying experience. We believe in building long-term relationships with our customers, and we strive to ensure that every interaction with our dealership exceeds your expectations. Whether you're looking for a reliable used car, motorcycle, or van, we are confident that you'll find the perfect vehicle at Whiteside Motors.
Whiteside Motors is a family-owned dealership that sells a variety of vehicles, including motorcycles, cars, and boats. The dealership is known for its friendly and professional staff, with many customers praising the owner, Robin, and his team for their honesty and helpfulness.
Positive Experiences
Many customers have reported positive experiences at Whiteside Motors, citing the dealership's reasonable prices, wide selection of vehicles, and friendly staff. Several customers praised Robin and his team for their honesty and willingness to go the extra mile to ensure customer satisfaction. Some customers also appreciated the dealership's willingness to work with them to find the right vehicle and provide helpful advice.
Negative Experiences
However, not all customers had a positive experience at Whiteside Motors. Some customers reported issues with the dealership's title company, citing delays and rude behavior. One customer was particularly upset about being told "I hope to never do business with you again" by a staff member. Another customer reported that the dealership sold a motorcycle to someone else after they had agreed to purchase it, citing the owner's lack of integrity.
Issues with Title Company
One common issue among negative reviews was the dealership's title company. Several customers reported delays and issues with receiving their titles and registration, with some customers citing rude behavior from the title company.
Dispute Resolution
One customer reported a dispute with the dealership over a motorcycle sale, citing the owner's refusal to take responsibility for the issue. However, another customer reported a positive experience with the dealership resolving an issue with a motorcycle purchase, praising the owner's willingness to listen and make things right.
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