Creating a Smarter Smile, One Child at a Time
Our Vision: Healthy Smiles for Every Child
Columbia Dentistry for Children believes every child deserves a positive and nurturing dental experience. Our team of board-certified pediatric dentists and dedicated staff are committed to creating a welcoming and comfortable environment where children can feel safe and at ease while learning about oral health.
Our Expertise and Services
We offer a comprehensive range of pediatric dental services to ensure your child's healthy smile develops properly.
Regular Exams & Cleanings
- Comprehensive exams to detect potential problems and promote early intervention.
- Professional cleanings to remove plaque and prevent decay.
- Gentle and compassionate care to minimize any anxiety associated with dental visits.
Sealants
- Protection for young teeth from decay using durable, resin coatings.
- Early intervention to prevent the need for more extensive treatment in the future.
A Team of Experienced Professionals
Our experienced dentists and staff are passionate about pediatric dentistry and are dedicated to:
- Providing gentle and compassionate care.
- Explaining procedures clearly and addressing any anxieties.
- Engaging children in interactive lessons on oral hygiene and developing healthy habits.
Creating a Positive Experience
We understand that many children have anxieties about dental visits. We go above and beyond to create a positive and comforting environment by:
- Using calming and reassuring language.
- Providing interactive activities and games.
- Explaining procedures in age-appropriate terms.
Your Trust is Our Priority
Our team is committed to open communication and transparency. We will:
- Discuss treatment options in detail and answer your questions.
- Provide clear and understandable explanations of procedures and costs.
- Respect your concerns and work collaboratively with you to achieve the best outcomes for your child.
Billing Issues and Poor Customer Service
Several reviewers expressed frustration with the office's billing practices, citing inaccurate billing, failure to accept insurance, and lack of communication. One reviewer reported being billed for visits that had already been paid for, while another was told to pay out-of-network prices despite having insurance.
Unacceptable Treatment of Patients
Multiple reviewers reported being treated poorly by the office staff, including being refused use of the restroom, being accused of neglect, and being dismissed during an emergency situation. One reviewer was told to try to remove their child's loose teeth themselves instead of being offered an emergency appointment.
Positive Experiences
On the other hand, some reviewers had positive experiences with the office, citing kindness, patience, and accommodations for special needs children. One reviewer reported a successful and stress-free dental surgery experience.
Insurance Issues
Several reviewers reported issues with the office's acceptance of insurance, including sudden changes in coverage and lack of notice.
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