Your Neighborhood Agent. Your Trusted Guide to Insurance Coverage.
At Kate Lowe's State Farm Insurance office, we are committed to providing our customers with exceptional service and unparalleled protection for their most valued possessions. Our team is dedicated to helping individuals and families in Las Vegas, NV, and surrounding areas, find the right insurance solutions to fit their unique needs.
Our Services
As a State Farm Insurance Agent, we offer a wide range of services to protect our customers' homes, auto, and personal possessions. Our expertise includes:
Auto Insurance: With State Farm, you can trust that your auto insurance policy will provide the best coverage for your vehicle, no matter where the road takes you. From collision and comprehensive coverage to rental and rideshare options, we've got you covered.
Homeowners Insurance: Protect your largest investment from unexpected events with State Farm Homeowners Insurance. Our policies ensure that you can repair or replace your home, as well as the items you value, in the event of a loss.
Recreational Vehicles: Whether you enjoy the great outdoors with a motorcycle, motorhome, camping trailer, boat, or off-road vehicle, we've got you covered with recreational vehicle insurance options designed with your specific needs in mind.
Renters Insurance: Renters insurance covers your personal property, both inside and away from your apartment or other home that you may rent. Our renter's insurance policy extends to personal property in your car, and covers losses to your personal property caused by fire, smoke damage, sudden and accidental covered water damage, thefts, burglaries, vandalism, or vehicle damage.
Personal Articles: If you have important treasures like collectibles, jewelry, sports equipment, and others, make sure they're protected with a Personal Articles Policy. Our policy provides personal property coverage worldwide in case of theft, accidental damage, or loss.
Business Insurance: Whether your business is just starting, growing or maturing, we'll provide you with smart options for business insurance. Our agents are small business owners who know the importance of developing a plan for continued financial security.
Life Insurance: Help secure the future of your family with a term, whole, or universal life policy. Our life insurance policies can help your beneficiary pay housing costs, maintain a current standard of living, or help pay for your children's education.
At Kate Lowe's State Farm Insurance office, we understand that everyone's needs are unique, and we're committed to providing personalized service and customized solutions to meet those needs. Let us help you create a Personal Price Plan that protects what's important to you.
Agency Performance
The majority of the reviews describe poor experiences with Kate Lowe's agency. Two reviewers, including Michael Ruble, reported feeling misled and betrayed by the agency's supposed quotes, with one reviewer claiming to have caught the agent red-handed in a bait-and-switch tactic. John S. expressed frustration with the agency's slow response time, requiring an 11-hour wait for a callback, and encountering poor service multiple times.
Customer Service
Some reviewers, however, had positive experiences with the agency. Gary Cream praised the professionalism and courtesy of the employees, while Paul Saland and Norma Morosan commended the agency's excellent customer service. Vegasrobb specifically praised Robin, calling her "the best" and highlighting her helpful and cheerful demeanor.
Claims and Coverage
However, some reviewers encountered issues with claims and coverage. Daaavid Darley reported being burglarized, filing a claim, and being told that nothing was covered, with the agency only providing a 1-800 number to file a claim. This reviewer felt that the agency was unserviceable and only interested in taking money.
Overall
The majority of the reviews highlight the agency's poor performance, with only a few reviewers expressing satisfaction with the service. However, it is essential to note that some individuals did have positive experiences with the agency.
