We'll take care of your IT so you can take care of your business
Our Mission
Since 1992, Real Time Information Services, Inc. has provided essential IT support and solutions to small and medium-sized businesses across various industries. We understand the unique challenges businesses face in today's rapidly evolving digital landscape, and we are committed to delivering tailored solutions that empower you to focus on your core operations.
Why Choose Real Time?
Our team of experienced professionals combines technical expertise with a deep understanding of business needs. We take pride in offering:
- Proactive and personalized solutions: We listen carefully to your unique requirements and tailor our services to meet your specific needs.
- 24/7 availability: Emergencies can happen at any time, which is why we are available 24/7 to address your technical concerns.
- Transparency and accountability: We provide clear and concise reports on our work and costs, ensuring clear communication throughout the process.
- Client-focused approach: We are committed to building strong relationships with our clients and proactively addressing their needs.
1. Managed IT Services
- Proactive monitoring and management of your IT infrastructure
- Remote and on-site support
- Automated system updates and security patching
- Comprehensive reporting and analytics
2. On-Demand Services
- IT troubleshooting and repair
- System and network optimization
- Data recovery and security solutions
- Technical training and consulting
3. Business Continuity & Disaster Recovery
- Disaster recovery planning and implementation
- Business continuity assessments and strategies
- Data protection and recovery solutions
4. Cloud Computing
- Cloud infrastructure design and implementation
- Migration and data conversion assistance
- Cloud-based security and compliance solutions
5. IT Consulting & Implementation
- Strategic IT planning and roadmaps
- Network architecture design and implementation
- Software and hardware selection guidance
Our Values
At Real Time, we are driven by:
- Integrity: We uphold the highest ethical standards and act with transparency in all our dealings.
- Customer focus: Our clients are our top priority and we are committed to exceeding their expectations.
- Innovation: We embrace technological advancements and constantly seek better solutions for our clients.
- Collaboration: We work as a team and value open communication and shared responsibility.
Company Culture
The company culture at Real-Time is highly valued and prioritized. As mentioned by multiple reviewers, the company encourages a family-like atmosphere where employees and clients are treated as extended family members. The staff is described as being very service-oriented, knowledgeable, and professional.
Employee Experience
The experience of working at Real-Time is described as challenging and demanding, but rewarding for those who enjoy IT. The company culture promotes growth and accountability among employees. There is a strong sense of teamwork and collaboration among the staff, with employees eager to help each other.
IT Services
The IT services provided by Real-Time are highly praised. The company's technicians are praised for their professionalism, knowledge, and patience in resolving computer issues. Many reviewers have had positive experiences with the company's IT services, with some praising the quick and effective fixes provided by the technicians.
Leadership
However, one reviewer had a highly negative experience with the leadership at Real-Time. The reviewer described the owner as treating women like subordinates and creating a hostile work environment.
Summary of Reviews
The majority of reviews are extremely positive, praising the company's IT services, employee experience, and leadership. However, one reviewer had a highly negative experience with the leadership and company culture.
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