About Us
ADL Logistics is a customer-centric auto transport company based in Fort Lauderdale, FL. We specialize in nationwide vehicle transportation of all kinds, from Cars and SUVs to Trucks, Vans, Motorcycles, and even Heavy Machinery.
Our Story
Our passion for efficiency and affordability drove us to establish ADL Logistics. We understand the anxieties associated with auto transport, and we're committed to providing transparent, reliable, and affordable solutions for all your transportation needs.
Our Values
- Customer-Centricity: We prioritize your needs and preferences, offering personalized support and clear communication every step of the way.
- Transparency: We believe in upfront pricing and clear communication, so you'll always know what to expect.
- Efficiency: We utilize state-of-the-art technology and experienced professionals to ensure a smooth and streamlined transport process.
- Value: We offer competitive rates and strive to deliver exceptional value to our customers.
Our Goals
Our primary goal is to make the auto transport process simple and stress-free for our clients. We achieve this by:
- Offering transparent and competitive pricing
- Providing real-time tracking and updates
- Employing experienced and licensed drivers
- Ensuring the utmost care and safety for your vehicle
What Sets Us Apart
We stand out from other transport companies because:
- Competitive Rates: We Utilize innovative technology and maintain low operational costs to offer the most competitive rates on the market.
- Transparent Pricing: We provide upfront pricing with no hidden fees or surprise charges.
- Dedicated Customer Support: Our dedicated team is available to answer your questions, address your concerns, and provide personalized support throughout the process.
- Peace of Mind: We offer comprehensive insurance coverage and prioritize the safe and secure transportation of your vehicle.
Overview
The reviews of ADL Logistics are mixed, with some customers expressing high satisfaction with their service and others recounting negative experiences.
Positive Comments
ADL Logistics received high praise for their communication, with several reviewers commending Rod for his patience, helpfulness, and prompt replies.
Issues and Concerns
Multiple reviewers reported issues with the company, including failures to deliver on promised pick-ups, delayed communication, and poor customer service. Some reviewers felt misled or lied to by the company, which contributed to their negative experiences.
Common Themes
Several reviewers mentioned issues with communication, including delayed or inconsistent responses from the company. Others noted the company's tendency to pass off their own services to other carriers, leading to further issues and difficulties.
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