Find Your Home. Find Your Style.
Crafting your ideal living experience
The Rustic of McKinney stands out as a beacon of modern living nestled amidst the thriving city of McKinney, Texas. We prioritize substance, style, and sustainability to create an exceptional residential experience. Our commitment to quality shines through in every meticulously designed detail.
Apartments that inspire
Step into one of our spacious one and two-bedroom apartment homes, meticulously designed with your comfort and style in mind. Bathed in natural light, each unit features an array of contemporary features, including:
- Gourmet kitchens with upgraded appliances and quartz countertops
- Sleek bathrooms with spa-inspired fixtures
- Private patios or balconies offering tranquil outdoor spaces
- Wood-burning fireplaces and crown molding for a touch of warmth and elegance
- Ample closet space to keep your life organized
Exceptional amenities for your well-being
At The Rustic of McKinney, we believe in fostering a sense of community and well-being. Our comprehensive amenities include:
- A refreshing swimming pool and tranquil cabanas
- A state-of-the-art fitness center with 24/7 access
- A cozy clubhouse for gatherings and social events
- A spacious dog park for your furry friends
- Secure underground parking and convenient on-site parking options
A prime location for your active lifestyle
Our prime location in McKinney puts you at the epicenter of everything the city offers. Enjoy easy access to:
- Highly-rated schools and educational institutions
- A vibrant arts and culture scene
- Numerous shopping, dining, and entertainment options
- Major highways and convenient commute routes
Join a community that fosters connections
At The Rustic of McKinney, we cultivate a welcoming and friendly atmosphere. Our friendly staff is dedicated to providing exceptional resident experiences, while our active community events encourage you to connect with your neighbors.
Discover a life of unparalleled comfort and convenience at The Rustic of McKinney. Contact us today to schedule a personalized tour and discover your new home!
Poor Management and Maintenance Issues
Both reviewers express frustration and disappointment with the management team, particularly Janna, the property manager, and the maintenance response to a serious issue with a flooded apartment due to a backed-up drain.
Lack of Response and Resolution
The residents experienced a lack of urgency and response from the management team, despite repeated requests for assistance. The maintenance team, led by Holden, was praised for their efforts, but the property manager, Janna, was accused of being rude, uncaring, and unresponsive to the issue.
Unacceptable Living Conditions
The reviewers described unacceptable living conditions, including flooding, water damage, and poor air quality, which were not adequately addressed by the management team. They expressed concern about the impact on their daily lives and the potential for further damage.
Rude and Unresponsive Property Manager
Janna, the property manager, was criticized for her behavior, including being rude to residents, failing to listen to their concerns, and not taking adequate action to resolve the issue. Her attitude and lack of empathy were seen as unacceptable.
Contrast with Other Staff Members
In contrast, Rene, an office staff member, was praised for her kindness, sympathy, and efforts to assist the residents. Holden, a maintenance team member, was also commended for his hard work and dedication.
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