Let our family help yours
Our Story Begins
At Guinco Service, our journey began in a humble garage in south Fort Worth, Texas in 1997 with a lone technician, Jeff Guinn, our President and Owner. As our customer base steadily grew over the years, Jeff began hiring technicians and eventually more office staff. We expanded into Oklahoma in 2015 and our recent venture has taken us to Arizona. Today, Guinco Service has close to 100 employees, servicing over 400 homes per day in four different states! We genuinely thank you for letting our family help yours!
Our Mission
Our mission at Guinco Service is to provide honest, knowledgeable, and dependable appliance repair services for all of our customers. We intend to work in the most expedient and friendly manner possible while exceeding customer expectations. We believe that everyone deserves quality appliance repair and professional and courteous service. Our certified technicians are here to provide repair service with integrity that is done right the first time. No upselling, no stalling, and no false promises.
Our Services
We provide skilled and honest solutions for your appliance repair needs. Our services include:
- Multi-National Award Winning Servicer
- Top-tier home appliance repair service
- OEM parts directly from the manufacturer
- Hands-on factory training for your appliances
- Continuous learning opportunities to grow with the constantly changing service in the appliance repair industry
- Professional and courteous service from the first phone call to the final visit
- Guaranteed repair with a year-long warranty
Why Choose Guinco Service?
We are the top tier of home appliance repair service. Our trained and certified technicians are here to provide repair service with integrity that is done right the first time. No upselling, no stalling, and no false promises. We have direct access to Whirlpool, which allows us to get OEM parts directly from the manufacturer. Our willingness to continually learn, train, and grow with the constantly changing service in the appliance repair industry has helped us stay at the top of our field.
Overview of Reviews
The reviews are predominantly positive, with 17 out of 23 reviews giving a 5-star rating. The reviews praise the company's technicians, citing their professionalism, expertise, and courteousness. Many reviewers appreciated the prompt service, efficient repair work, and clear communication from the technicians.
Positive Reviews
- Technicians were knowledgeable, friendly, and professional.
- Repairs were done efficiently and effectively.
- Communication was clear and prompt.
- Prices were considered reasonable.
- Customers appreciated the personal touch and respect shown by the technicians.
Negative Reviews
- Some customers experienced poor communication, delayed or canceled appointments, and unhelpful customer service.
- A few reviewers had issues with the quality of the repairs or the technicians' work.
- Some customers felt that the company was unresponsive to their concerns or did not follow up as promised.
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