At Fusion Nails & Spa, we are committed to providing our clients with a luxurious, high-quality experience that exceeds their expectations. As a full-service nail salon and spa, we offer a wide range of services designed to pamper, relax, and beautify our clients. From our elegant and clean locations in Gilbert, Arizona, we strive to provide exceptional service, cleanliness, and value to every client who walks through our doors.
Our Mission
Our mission is to provide a luxurious, high-quality experience that exceeds our clients' expectations. We take great pride in our service and cleanliness, and we always take the time to ensure that every client leaves our salon feeling relaxed, rejuvenated, and satisfied. Our motto is "indulge yourself, " and we strive to live up to those words every day.
Our Services
We offer a variety of services designed to pamper and beautify our clients. Our pedicure services include luxury packages, individual treatments, and customizable options to meet every client's needs. Our manicure services range from fully loaded packages to individual treatments, and our spa services include facials, waxing, and massage therapy. Whatever your needs, we have a service that's right for you.
Why Choose Fusion Nails & Spa
At Fusion Nails & Spa, we are committed to providing exceptional service, cleanliness, and value to every client. Our tools and instruments are cleaned and sterilized, and our pedicure tubs are outfitted with disposable liners to ensure the highest levels of sanitation in our salon. We take our time to ensure that every client receives the best possible experience, and we always prioritize our clients' happiness and satisfaction.
Our Promise
At Fusion Nails & Spa, we promise to provide a luxurious, high-quality experience that exceeds your expectations. We promise to take the time to understand your needs and to customize our services to meet those needs. We promise to provide exceptional service, cleanliness, and value to every client who walks through our doors. We promise to make you feel relaxed, rejuvenated, and satisfied every time you visit us.
Positive Experiences
The reviews suggest that the salon provides great service, with several customers mentioning prompt seating, excellent pedicures, and generous staff willing to go the extra mile to accommodate their needs. One customer appreciated the new pedicure chairs with wireless charging plates, and another mentioned that the salon did a great job giving her the desired shape and color for her acrylics.
Negative Experiences
However, there are several negative reviews that highlight concerns about cleanliness and sanitary practices. One customer developed a finger infection after getting a full set of nails, which the doctor attributed to unclean tools. Others reported unevenly shaped and filed nails, and one customer was charged for a service without being told it was an additional fee.
Dishonest Business Practices
Additionally, some reviews suggest that the salon has dishonest business practices. One customer was asked to pay for a service in cash, despite being initially quoted a different price. Another customer was made to walk to a bank to pay in cash, claiming that the salon "doesn't get paid for two weeks if I pay with card."
Unprofessional Behavior
Some reviews also highlight unprofessional behavior from the salon staff. One customer was treated rudely and made to feel uncomfortable, while another customer had her nails done unevenly and was given a poor job overall.
Mixed Reviews
Finally, there are a few mixed reviews that suggest the salon has improved over time, but still has some issues. One customer noticed a decline in service quality after staff changes, while another customer had a poor experience after a long waiting period.
