Relax, Rejuvenate, and Restore Your Body and Mind
At Hand & Stone Massage and Facial Spa, we are dedicated to providing our customers with a truly exceptional spa experience. Our goal is to create a serene and calming atmosphere where our guests can escape the stresses of everyday life and relax, rejuvenate, and restore their bodies and minds.
Our Services
Our spa offers a wide range of services, including massage therapy, facial treatments, hair removal, and more. Our expertly trained therapists and estheticians are dedicated to providing personalized care tailored to each individual's unique needs.
Massage Therapy
Our massage therapy services include Swedish Massage, Deep Tissue Massage, Sports Massage, Hot Stone Massage, Trigger Point Massage, and Prenatal Massage. Our massage therapists are skilled in a variety of techniques to help relax, soothe, and rejuvenate the muscles, alleviate pain, and improve overall well-being.
Facial Treatments
Our facial treatments include Classic Facial, Men's Facial, Teen Facial, Rejuvenating Facial, Sensitive Skin Facial, Anti-Aging Collagen Facial, Rosacea Facial, Detox Facial, Microdermabrasion, Glycolic Peel, Salicylic Peel, and Lactic Peel. Our skilled estheticians use high-quality products and advanced techniques to help improve skin tone, reduce signs of aging, and leave skin looking radiant and healthy.
Hair Removal and More
In addition to our massage and facial services, we also offer hair removal services using the latest CryoSkin technology. We also offer LED Skin Phototherapy Treatment, a cutting-edge technology that helps to rejuvenate and restore the skin.
Our Philosophy
At Hand & Stone, we believe that taking care of one's body and mind is essential to living a healthy and balanced life. That's why we're committed to providing our guests with exceptional service, dedicated to helping them relax, rejuvenate, and restore their bodies and minds.
Our Mission
Our mission is to provide exceptional spa experiences that exceed our guests' expectations, help them achieve their wellness goals, and create a lasting sense of relaxation and rejuvenation.
Customer Service Issues
Several reviewers experienced difficulties with customer service, including issues with canceling memberships, unreturned phone calls, and unhelpful staff. Some reviewers felt that the front desk staff were unprofessional and condescending.
Massage and Facial Services
On the other hand, many reviewers were very pleased with the massage and facial services provided by the therapists. They found the therapists to be knowledgeable, skilled, and professional. Several reviewers mentioned specific therapists who provided excellent services, including Judy, Tanz'nay, Brandon, and Sierra.
Membership Issues
Some reviewers were unhappy with the membership structure, citing difficulties with canceling or putting a hold on their account. They felt that the company made it difficult to cancel memberships and that the process was unclear.
Overall Experience
While some reviewers were very pleased with their overall experience at Hand and Stone, others were disappointed. Some reviewers felt that the company was disorganized and lacked professionalism, while others found the atmosphere to be relaxing and enjoyable.
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