Explore the Convenience, Experience the Comfort
Welcome to Blackwood Bail Bonding Company, one of the oldest and most respected bonding companies in Houston, Texas. Founded in 1980, our company is committed to providing exceptional bail bond services to individuals and attorneys in Houston, Harris County, and all other counties in Texas.
Our Commitment
As a family-owned and operated business, we take pride in our dedication to serving our clients with professionalism, expertise, and a commitment to excellence. Our team of highly knowledgeable and friendly employees is available 24 hours a day, 7 days a week to answer your bonding questions and assist you with your bonding needs.
Services
We offer a range of services to meet your bonding needs, including:
- Misdemeanor and Felony Bonding: We provide bail bond services for individuals arrested for misdemeanor and felony offenses.
- High Profile Cases: We have experience working with high-profile cases and are equipped to handle the unique challenges that come with these types of cases.
- Co-Signing: We offer co-signing services for individuals who need assistance in securing a bond.
- Jail Search: Our convenient jail search feature allows you to gather information about your loved ones or friends who are in custody.
Our Philosophy
At Blackwood Bail Bonding Company, our philosophy is simple: "If you don't go back and tell your attorney you are really glad you used our services, then we have failed." We pride ourselves on our exceptional customer service, knowledgeable staff, and dedication to helping our clients navigate the complex criminal justice system.
Why Choose Us
There are many reasons why clients choose Blackwood Bail Bonding Company. Here are just a few:
- Convenience: We are conveniently located directly down the street from the Harris County booking facility, allowing us to process your bonds quickly and efficiently.
- Experienced Staff: Our team of experts has years of experience in the bail bond industry and is committed to providing exceptional service to our clients.
- Personal Attention: We take the time to listen to our clients' concerns and address their unique needs and circumstances.
- Flexibility: We are open 24 hours a day, 7 days a week to accommodate your schedule and provide assistance whenever you need it.
Contact Us
Feel free to contact us with any questions about our services, or to schedule an appointment. You can reach us by phone at 713-222-2245 (BAIL), or by email at blackwoodbailbonds@gmail.com.
Overall Review Summary
Positive Experiences
The reviews highlight the positive experiences of several customers who had a great experience with the company. They praised the staff for being helpful, professional, and courteous. The staff kept them updated throughout the process, and the customers appreciated their efforts.
Negative Experiences
On the other hand, some customers had a terrible experience with the company, particularly with certain staff members. They complained about the rudeness, unprofessionalism, and disrespect shown by some employees. The customers felt cheated and mistreated, and some even threatened to take legal action.
Staff Performance
The reviews suggest that the performance of the staff is inconsistent. While some staff members were praised for their helpfulness and professionalism, others were criticized for their rudeness and unprofessional behavior.
Areas of Improvement
The company needs to improve its customer service, particularly in terms of professionalism and respect towards customers. The staff should be trained to handle customers with care and empathy, and to avoid using slang or passive-aggressive tone in their communication.
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