At RPM Automotive Inc., we've been dedicated to providing top-notch automotive services to the community of Fairfield, IA, and surrounding areas since 1993. Our NAPA AutoCare Center is proudly serving the repair and maintenance needs of customers from Fairfield, IA, Batavia, IA, Keosauqua, IA, Mount Pleasant, IA, and other nearby areas. We've grown from a small single-bay shop with one technician to a full-service center with five automotive bays and two truck bays.
Our Story
Our journey began in 1993 with a single technician and a small shop. Since then, we've expanded our capabilities to offer a wide range of services, from routine maintenance to complex repairs. Our team of expert technicians is committed to providing honest and reliable service to every customer who walks through our doors. We take pride in our work, using only high-quality parts and the latest technology to ensure your vehicle runs smoothly and safely.
Our Services
At RPM Automotive Inc., we understand that your vehicle is an important part of your daily life. That's why we offer a comprehensive range of services to keep your vehicle running in top condition. From routine maintenance to complex repairs, we've got you covered. Some of our services include:
- Tire Sales and Service: We carry a wide range of tires from industry-leading brands like Bridgestone, Firestone, and Hankook. Our team of experts can help you find the perfect tires for your vehicle and install them with precision.
- Auto Repair: From brake repair to transmission repair, our technicians are equipped to fix any issue with your vehicle. We use only the latest technology and high-quality parts to ensure a long-lasting fix.
- Diesel Repair: We understand the unique needs of diesel engines and are equipped to provide expert repair and maintenance services.
- Vehicle Recovery and Repo: In the event of a breakdown or repossession, we're here to help you recover your vehicle quickly and safely.
- Performance Parts: Improve your vehicle's performance with our selection of high-performance parts and accessories.
- Hybrid Vehicle Repair: We're equipped to repair and maintain hybrid vehicles, ensuring you minimize your environmental impact.
- 24/7 Roadside Assistance: Get assistance anywhere, anytime with our AAA-approved 24/7 roadside assistance program.
Why Choose Us
At RPM Automotive Inc., we're dedicated to providing exceptional service and exceeding our customers' expectations. Here are just a few reasons why we stand out:
- Expert Technicians: Our team of technicians is highly trained and experienced in the latest repair techniques and technologies.
- State-of-the-Art Facilities: Our shop is equipped with the latest tools and equipment to ensure accurate and efficient repairs.
- Customer Convenience: We offer 24/7 roadside assistance, shuttle service, and a comfortable waiting room with free Wi-Fi and refreshments.
- Environmental Responsibility: We're committed to reducing our carbon footprint by using solar power to power our shop.
Get in Touch
If you're looking for a reliable automotive service provider in the Fairfield, IA area, look no further than RPM Automotive Inc. Contact us today to schedule an appointment or learn more about our services.
Overview of Reviews
The reviews of RPM Automotive and Towing are mixed, with 5 five-star reviews, 4 one-star reviews, and 2 four-star reviews.
Positive Reviews
The positive reviews praise RPM for their friendly and courteous service, reasonable prices, and quick repairs. Some reviewers have been loyal customers for years and appreciate the shop's honesty and professionalism.
Negative Reviews
The negative reviews criticize RPM for their towing service, citing high prices, slow service, and unfair business practices. Some reviewers felt taken advantage of, particularly in situations where they were vulnerable, such as when their car broke down on the side of the road.
Common Themes
Some common themes emerge from the reviews:
- Towing service is a major area of concern, with several reviewers expressing dissatisfaction with the cost and speed of service.
- Communication is key, with some reviewers praising RPM's clear and honest communication, while others felt misled or taken advantage of.
- Loyalty is important, with some reviewers appreciating RPM's loyalty to their customers and others feeling abandoned or taken advantage of.
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