Improving patient care, one prescription at a time
At 15RX Pharmacy, we are dedicated to providing exceptional patient care and service to the communities we serve. With over a decade of experience, our team of healthcare professionals is committed to delivering compassionate and personalized care to every patient who walks through our doors.
Our Team
At the helm of our organization is Ritu Ajmani, our President and CEO. Ritu is a seasoned executive with a proven track record of success in business development and strategic planning. Her passion is to find innovative ways to improve patient care by understanding the challenges faced by healthcare providers. Ritu is also a devoted mother of two sons, Krish and Ishan, who have grown up watching the company grow and evolve.
Joining Ritu is her husband, Dhiraj "Raj" Ajmani, our Vice President. Raj has spent the majority of his pharmacist career serving the San Antonio community. He holds a Master's degree in Pharmacy from Delhi College of Pharmacy in India and has worked in various roles in marketing and research in the pharmaceutical industry. Raj is passionate about patient care and takes the time to speak with patients, listening to their concerns and taking care of their families.
Our Services
At 15RX Pharmacy, we offer a wide range of services designed to meet the unique needs of each patient. From immunizations to durable medical equipment, compounding, and over-the-counter medication solutions, we provide comprehensive care that addresses the physical, emotional, and social needs of our patients.
Free Delivery
To ensure that our patients receive the highest level of care, we offer a free delivery service for patients who require it. Most patients qualify for a complimentary home delivery, and our knowledgeable staff is always available to answer any questions or concerns.
Immunizations
At 15RX Pharmacy, we understand the importance of staying current with recommended vaccinations. Our certified immunizers are available to administer vaccines without an appointment, and we bill most insurance providers for these services. Whether you're looking to prevent diseases such as the flu, shingles, or pneumonia, we have the vaccines to protect you. We also offer travel vaccines and counsel patients on their vaccination needs based on the Centers for Disease Control and Prevention (CDC) guidelines.
Compounding
At 15RX Pharmacy, we take pride in our compounding capabilities. Our skilled pharmacist and technicians work closely with patients to create customized medications tailored to their unique needs. Whether you have difficulty swallowing pills, require a flavor or aroma-enhanced medication, or have specific allergies, our compounding experts are dedicated to crafting personalized solutions for each patient.
Bedside Delivery
We understand that not all patients are able to leave their homes to pick up their medications. Our bedside delivery service ensures that patients receive their medications safely and conveniently from the comfort of their own homes. Our team of trained pharmacists and technicians will personally deliver medications to patients, ensuring a seamless and hassle-free experience.
Over-the-Counter Medications
At 15RX Pharmacy, we take pride in our extensive selection of over-the-counter medications and supplements. Our knowledgeable staff is always available to answer questions and help patients choose the right products for their specific needs. Whether you're looking for medications to alleviate symptoms of a cold or sinus infection or want to explore healthy living products, we have a wide range of options to suit your needs.
Poor Service and Treatment
Many customers have reported having a poor experience at 15Rx, citing poor customer service and treatment. Multiple reviewers have mentioned being frustrated with the pharmacy's lack of communication, failed to fill prescriptions, and failure to deliver medications. Some have even been accused of doctor and pharmacy shopping, which resulted in their prescriptions being denied.
Unprofessional Staff
Some reviewers have criticized the staff for being unprofessional and unpleasant to deal with. One reviewer had to call several times to get their prescription filled, and the pharmacist seemed lost or confused. Another reviewer's prescription was filled incorrectly, resulting in a call from the pharmacist accusing them of doctor and pharmacy shopping.
Limited Availability of Prescriptions
Some customers have reported difficulty in filling prescriptions due to the pharmacy's limited availability of certain medications. One reviewer was told that a specific medication was only available in limited quantities, and another reviewer was not able to get a prescription filled due to the pharmacy's policy of only filling prescriptions for existing customers.
Exceptions
However, there are a few reviewers who have had a positive experience at 15Rx. Two reviewers praised the pharmacy's friendly and helpful staff, stating that they felt like family and were willing to go above and beyond to assist with their needs.
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