Where Memories Are Made and Treasured
At Ridglea Watch & Jewelry, we are committed to taking the mystery out of acquiring and caring for fine jewelry and timepieces. Our jeweler and horologist (watch specialist) are always available to answer your questions and provide expert guidance. As Fort Worth's most complete repair center, we understand that your treasured possessions hold more than just aesthetic value - they hold memories. That's why we take every measure to provide a premier jewelry and watch repair experience to keep those memories alive.
Our Story
Our story began in 2003 when Mark Isham and his father opened the business as a watch and jewelry repair center. Over the years, we have grown to become a trusted destination for fine jewelry, watches, and gift items. Mark, a certified bench jeweler technician and horologist, has a passion for working with metals and a dedication to providing exceptional customer service. Our mission is to provide a warm and welcoming environment where customers can find unique and meaningful pieces that celebrate their lives.
Our Services
We offer a wide range of services, including:
- Custom-designed wedding rings crafted with precision and care
- Expert jewelry and watch repair services to restore your treasured possessions
- A curated selection of fine jewelry and watches from renowned brands
- A bespoke line of Mission Jewelry, inspired by the historic Spanish missions of Texas
- Fashion jewelry from trusted brands, perfect for any occasion
Our Commitment
At Ridglea Watch & Jewelry, we are committed to building long-lasting relationships with our customers. We take the time to understand your needs and preferences, and our knowledgeable staff is always available to answer your questions. We believe that buying jewelry should be a personalized experience, and we strive to provide a warm and welcoming environment that makes you feel at home.
Overall Experience
The majority of reviewers had a positive experience with this jewelry store, praising the excellent workmanship, great customer service, and welcoming atmosphere.
Customer Service
Many reviewers complimented the friendly and polite staff, with some even mentioning the owner, Mark, by name. The staff was described as awesome, welcoming, and patient.
Quality of Work
Reviewers were satisfied with the quality of work, with many mentioning that their watches looked brand new after repairs. Some reviewers appreciated the attention to detail and the quick turnaround time.
Inventory and Pricing
A few reviewers mentioned that the store had a beautiful collection of jewelry and watches, but one reviewer felt that the prices were too high.
Negative Experiences
However, some reviewers had negative experiences, citing deceitful business practices, poor quality of work, and high prices. A few reviewers mentioned that their watches were not repaired properly, and one reviewer felt misled about the repair process.
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