Welcome to Reliance Collision Center, your trusted partner in auto body repair. Since our establishment in 2000, we have been dedicated to providing top-notch collision repair services to the community of Santa Clara County and its surrounding areas. As a family-owned business, we pride ourselves on our commitment to honesty, friendliness, and reliability.
Our Services
At Reliance Collision Center, we offer a comprehensive range of services to meet all your auto body repair needs. Our certified collision center is equipped with state-of-the-art facilities and staffed with experienced technicians who are committed to getting your vehicle repaired properly from start to finish.
*Collision Repair*
Our collision repair services include frame straightening, interior repair or replacements, and full mechanical repair. We use the latest techniques and equipment to ensure that your vehicle is restored to its pre-accident condition.
*Body & Bumper Repair*
We specialize in body and bumper repair, using high-quality materials and equipment to restore your vehicle to its original appearance. Whether it's a minor dent or a major collision, we have the expertise to get the job done right.
*Professional Painting*
At Reliance Collision Center, we take special pride in our ability to match factory finishes as the final step in our restoration process. Using only factory-matched finishes from the Axalta paint system, we ensure that your vehicle's paint job looks flawless and meets your expectations.
*Additional Services*
In addition to our collision repair and painting services, we also offer a range of additional services to meet your needs. These include interior detailing, rust repair, autobody restoration and customization, glass repair, and dent repair.
Why Choose Reliance Collision Center?
As a Tesla Approved Repair Facility, we are committed to meeting the highest standards of quality and service in the industry. We use only the finest materials and equipment, and our technicians are trained to repair today's modern automobiles to factory specifications. Our State-of-the-Art Genesis computerized measuring system ensures that each vehicle is repaired to meet factory specifications.
At Reliance Collision Center, customer satisfaction is our top priority. We are dedicated to providing you with the finest quality repairs available, and we are ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company and claims handling procedure.
We offer free local towing, estimates, and rental cars to ensure that your experience with us is as convenient as possible. We also offer after-hours drop-off, shuttle and car rentals, and towing services to accommodate your schedule.
Contact us today to learn more about our services and how we can help you with your auto body repair needs. We look forward to serving you!
Overall Experience
Reliance Auto Body and Paint has received mostly positive reviews from customers, with several praising their professional service, attention to detail, and excellent communication throughout the repair process. However, there have been some negative experiences reported.
Positive Comments
The reviews highlight several positive aspects of the company, including:
- Timely Repairs: Many customers have mentioned that their cars were returned to them in a timely manner, with some repairs being completed even earlier than expected.
- Excellent Communication: Several reviewers have praised the staff for keeping them informed throughout the repair process, including providing updates and showing them the progress of the work.
- Attention to Detail: Multiple customers have commented on the high quality of the repairs, with some noting that their cars were returned in better condition than they were before the accident.
- Friendly Staff: Several reviewers have mentioned that the staff were friendly, helpful, and professional, making the repair process easier and less stressful.
Negative Comments
Unfortunately, there have been some negative experiences reported, including:
- Miscommunication: One reviewer reported that they were told that a new bumper would be installed, but instead, the old one was repaired (despite having a lifetime warranty).
- Poor Customer Service: Another reviewer felt that the staff was unhelpful and ignored their concerns.
- Unreasonable Fees: One reviewer was charged excessive fees for storage and admin charges, which they felt was unfair and excessive.
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