Trust is the Foundation of any Successful Relationship
At Katy Medical Pharmacy, we pride ourselves on being a local pharmacy in Katy, Texas, dedicated to providing excellent healthcare services to our patients. As a pillar of the community, we strive to ensure that every patient who walks through our doors is met with friendly, knowledgeable staff who deliver personalized care and attention.
Our Commitment
Our commitment to our patients is unwavering. We believe that every individual deserves to receive the highest quality pharmaceutical products and exceptional customer service. Our experienced pharmacists and technicians work tirelessly to ensure that every patient receives the best possible care. From filling prescriptions to offering expert advice on medication therapy and compounding, we are dedicated to providing a comprehensive healthcare experience.
Our Services
- Compounding: We offer custom compounding services that cater to individual needs, ensuring that patients receive tailored medication that meets their unique health requirements.
- Medication Adherence: Our team provides guidance and support to help patients manage their medication regimens, ensuring they receive the most benefit from their treatment.
- Medication Therapy Management: Our pharmacists work closely with patients to develop personalized treatment plans that address their specific health needs.
- Immunizations: We provide a range of immunizations, including COVID-19 vaccines, to help protect patients from infectious diseases.
- Medicare Open Enrollment: Our team is experienced in navigating the complexities of Medicare and can help patients make informed decisions about their coverage.
- Medication Synchronization: We offer medication synchronization services, which allow patients to pick up all their prescriptions at once, streamlining their medication management.
- DME (Durable Medical Equipment) Rental: Our store offers a range of DME products for rent or sale, including equipment for mobility, respiratory care, and wound care.
- Pet Care Delivery: We provide pet care delivery services, making it convenient for pet owners to obtain medication and supplies for their furry friends.
- Long Term Care Consultations: Our consultations provide seniors and their families with guidance on long-term care options, including Medicare and Medicaid.
- Drive Through and Delivery: We offer drive-through and delivery services, making it easy for patients to receive their prescriptions and medication.
Our Mission
At Katy Medical Pharmacy, our mission is to provide exceptional patient care, ensuring that every individual receives the highest level of service and support. As a local pharmacy, we are committed to being a trusted healthcare partner in the Katy community.
Quality of Care and Staff
The reviewers have expressed a range of opinions about the quality of care and staff at Katy Medical Pharmacy. Some reviewers have had positive experiences with the pharmacy, praising the friendly and knowledgeable staff. For example, Author Dena Blue gave the pharmacy 5 stars and praised Pharmacist Tom, stating that he went above and beyond to help her with her medical issues. Similarly, Author Hannah Kellogg complimented the pharmacy's customer service, stating that Ms. Valdez took time to help her despite not being a regular customer.
On the other hand, some reviewers have had negative experiences with the pharmacy. For example, Author Rebecca Harvey gave the pharmacy 1 star and stated that they refused to fill a prescription for an important drug, even though they had it in stock. Similarly, Author Jeff Reitmayer gave the pharmacy 1 star and stated that the customer service was horrible and that they refused to fill his prescriptions.
Service and Communication
The reviewers have also expressed concerns about the service and communication at Katy Medical Pharmacy. Some reviewers have experienced delays in filling prescriptions or difficulty in getting appointments, while others have praised the pharmacy's customer service. For example, Author Kathy Snow, the pharmacy manager, apologized for any confusion caused by the pharmacy's website and stated that they were doing their best to vaccinate as many people as possible.
Compounding and Prescription Filling
Some reviewers have also commented on the pharmacy's compounding and prescription filling services. For example, Author Hurley Carpenter gave the pharmacy 1 star and stated that they had problems getting a compounded cream for a medical procedure. Similarly, Author Scott Forgy gave the pharmacy 2 stars and stated that they had issues with filling prescriptions, including filling two prescriptions for a controlled substance instead of just one.
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