Relief To Keep You Pushing Forward
At Orthopedic Surgery & Rehabilitation Associates (OSRA), our story began in 1979 when Dr. William Markmann founded the practice as a General Orthopaedic practice with a specialty interest in Joint Replacement and Hand Surgery. Over the years, our practice has evolved to provide comprehensive orthopaedic care to patients in the Philadelphia region. Our medical team comprises experienced and specialized physicians who are dedicated to delivering patient-centered care.
Our Philosophy
At OSRA, our philosophy is centered around providing high-quality, patient-centered care in a cost-effective manner. We believe that every patient deserves to receive personalized attention and treatment, just as if they were part of our own family.
Our Services
Our services encompass a wide range of orthopaedic specialties, including:
Physical Therapy: Our physical therapy services are designed to help patients recover from injuries, manage chronic conditions, and achieve optimal physical function.
Orthopedic Surgery: Our experienced surgeons offer a range of surgical options for patients with musculoskeletal conditions, including joint replacement, sports medicine, and more.
Sports Medicine: Our sports medicine experts provide comprehensive care for athletes and non-athletes alike, including diagnosis, treatment, and prevention of injuries.
Spine Care: Our spine care specialists offer a range of treatment options for patients with back, neck, and spine-related conditions, including spinal surgery and physical therapy.
Patient Information
We understand the importance of patient education and involvement in the care process. Our patient information section provides valuable resources, including office hours, insurance information, and locations.
Meet Our Physicians
Our team of physicians comprises experienced and specialized professionals who are dedicated to delivering exceptional patient care. Our physicians have over 140 combined years of Orthopaedic experience and expertise in various facets of orthopaedic care.
Locations
We operate three convenient locations in Rockledge, Richboro, and Abington, Pennsylvania, making it easy for patients to access our services.
Unsatisfactory Experience
The majority of reviewers had a negative experience with Orthopedic Surgery & Rehabilitation Associates. One reviewer, Maura Murcar, gave the practice 1 star and expressed extreme dissatisfaction with the doctor's misdiagnosis, lack of communication, and incompetent office staff. She was forced to seek care elsewhere and recommended against this practice.
Incompetent Office Staff
The poor office staff was a common theme throughout the negative reviews. Maura Murcar's experience was marred by constant delays, unreturned calls, and a lack of follow-through. She was also left a voicemail by the office manager, which was never returned.
Positive Experiences
Despite the negative reviews, there were several reviewers who had positive experiences with the practice. The common thread among these reviewers was the excellent care and attention provided by Dr. Lisa Kaplan and the office staff. They praised the staff for being friendly, courteous, and attentive, and Dr. Kaplan for being knowledgeable, caring, and willing to listen to their concerns.
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