Business Details
18 Years
experience
Emergency
services
Your Trusted Pet Care Partner in Puget Sound
Founded in 2008 by Carol Wood, Frolic Pet Services is a locally owned, family-run business dedicated to providing comprehensive pet care across the Puget Sound region. Our commitment to excellence is rooted in Carol's background as a dog behaviorist, which shaped our rigorous training standards and employee-centric model. Unlike companies that rely on independent contractors, we handpick and professionally train all staff to ensure consistent, high-quality care. Our team's expertise spans all pet ages, health needs, and temperaments, with specialized services including medication management, behavioral training, and emergency support.We prioritize building relationships with pets as if they were our own, offering 24/7 availability and a 15+ year track record of reliability. Our centralized coordination system guarantees attention to detail, while our employee-based approach fosters stability for both staff and clients. With services ranging from dog walking to transportation and hotel care, we customize solutions to meet individual needs while maintaining strict safety protocols and industry-leading oversight.
Services
Dog Walking
Pet Sitting
Dog Training
Special Needs Care
Home Care
Puppy Visits
Yard Waste Clean-Up
Sleep Over Care
Transportation Services
Hotel Care
Details
- Year established: 2008
Highlights and features
- We employ only trained W2 employees, not independent contractors
- 20+ hours of professional training for every team member
- 15+ years of proven reliability in pet care services
- 24/7 availability with guaranteed emergency backup coverage
- Customized care plans for special needs and behavioral issues
Services
Dog Walking
Our professional dog walking service ensures pets receive personalized attention and exercise during each visit. Trained staff follow customized routines while maintaining safety protocols. Available for recurring schedules or one-time visits.
Pet Sitting
Customized in-home pet sitting maintains familiar routines for animals during owner absences. Services include feeding, playtime, medication administration, and overnight stays with GPS-tracked visits.
Dog Training
Specialized training programs address behavioral issues and strengthen human-pet bonds. Our certified trainers use effective methods tailored to individual needs, focusing on positive reinforcement techniques.
Special Needs Care
Trained professionals provide specialized care for pets with medical conditions or behavioral challenges. Services include medication management, mobility support, and recovery monitoring with 24/7 emergency backup.
Transportation Services
We offer reliable transportation for veterinary visits, grooming, boarding, or airport transfers. Our staff ensures safe, stress-free travel while maintaining pet comfort and security.
People
Meg Wood
Owner
Meg Wood continues her mother Carol's legacy as owner of Frolic Pet Services. With a background in financial planning, she ensures operational excellence while maintaining the company's founding values of care and commitment.
Maritza A.
Operations Manager
Maritza A. oversees daily operations, ensuring seamless service coordination. With five+ years at Frolic, she manages staff scheduling, client communication, and quality control to maintain our high care standards.
Whitney H.
Training Manager
Whitney H. leads our training programs, developing staff expertise in behavioral modification and safe handling techniques. Her 12+ years of animal behavior experience enhance our team's professional development.
Kim M.C.
Office Operations Assistant
Kim M.C. supports administrative operations with five years of experience in pet care coordination. She manages client profiles, scheduling logistics, and communication systems to ensure service efficiency.
Teresa S.
Dog Walker & Pet Sitter
Teresa S. provides hands-on care as a certified pet sitter and dog walker. With eight years of experience, she delivers personalized attention to pets while maintaining strict safety and documentation protocols.
Questions
What emergency pet care services do you offer?
We provide 24/7 emergency backup coverage with trained staff available for last-minute requests. Our employee-based model ensures immediate assistance without relying on independent contractors.
How are your pet care staff trained?
All employees receive 20+ hours of professional training covering pet first aid, behavioral management, and safety protocols. Our training manager oversees continuous skill development for consistent service quality.
What areas do you service?
We serve the entire Puget Sound region from NE Tacoma to North Seattle, with staff located in local neighborhoods for prompt service delivery and emergency response.
How does scheduling work?
Our Time To Pet software enables online scheduling, real-time updates, and detailed care instructions. Our office team coordinates all requests and ensures confirmed appointments with qualified staff.
Do you care for pets with special needs?
Yes, our trained staff handles medical conditions, behavioral issues, and recovery needs. We customize care plans including medication administration and mobility support with 24/7 emergency availability.
What sets you apart from other pet services?
We employ only W2 staff with extensive training, avoiding independent contractors. Our 15+ year history, 24/7 support, and employee benefits create stability that benefits both staff and clients.
