Taking the past into the future
At AER Worldwide, we believe in transformation. We specialize in transforming underused IT equipment and end-of-life products back into the vital electronics supply chain ecosystem. Our team is committed to providing innovative and timely solutions to our global clients, helping them navigate the complex world of IT asset management, data security, and environmental responsibility.
Our Core Offerings
Our three core offerings - IT Asset Management, Secure Destruction, and E-Cycle - come together to provide a comprehensive set of solutions for our clients' IT asset disposition needs.
IT Asset Management
AER's IT asset management services are designed to simplify the process of managing IT assets, from procurement to disposal. Our nimble, smart approach helps clients maximize their return on investment (ROI) and optimize their IT asset portfolio. Our experts work closely with clients to identify the best course of action for their IT assets, ensuring that their needs are met and their goals are achieved.
Secure Destruction
Data security is a top priority at AER. Our secure destruction services ensure that sensitive information is handled in a safe and secure manner, reducing the risk of data breaches and environmental liabilities. Our state-of-the-art facilities and trained professionals ensure that all data is properly erased, shredded, or otherwise destroyed in accordance with industry standards.
E-Cycle
At AER, we are committed to environmental responsibility and sustainability. Our E-Cycle program ensures that all materials are processed in an environmentally responsible manner, from processing and recycling to responsible disposal. We strive for 100% environmental responsibility and settle for nothing less.
ITAD & Remarketing Services
AER's ITAD & Remarketing Services offer a comprehensive set of customizable solutions for handling the disposition of electronic assets. Our strategically placed global R2/RIOS certified facilities ensure that assets are handled in a secure, cost-effective, and environmentally responsible manner. We can help clients recover a portion of their initial IT asset investment by remarketing complete units and/or harvesting useable sub-components.
Supply Chain Solutions
At AER, we understand the importance of transportation and logistics in the services we provide. We continually look for ways to minimize costs while ensuring the safety and security of our clients' IT assets in transit. Our specialized logistics team works closely with clients to develop customized solutions that meet their unique needs and requirements.
Data Security
AER's secure chain-of-custody procedures ensure that all data is handled and processed in a secure and confidential manner. Our trained professionals work closely with clients to develop customized data security solutions that meet their specific needs and requirements.
Why AER
With over 25 years of experience, AER has a legacy of transforming the past into the future. We are proud to have worked with some of the world's leading companies, helping them to maximize their IT asset investments, reduce environmental impact, and safeguard their sensitive information.
Disconnecting Experience
The provided reviews suggest a subpar experience with the company, with a common theme of poor communication and waiting times. In the negative comments, it is apparent that customers have had issues getting a response or resolution to their concerns, with a sense of frustration and disappointment.
Waiting Times and Communication
The reviews highlight the prolonged waiting times and struggles with communication. Several customers have reported waiting extensively on hold, with one reviewer even mentioning a 15-minute wait without getting to speak to anyone. This has led to a sense of uncertainty and concern regarding the company's ability to provide timely support.
Uncertainty and Dissatisfaction
The overall impression is that the company struggles to meet customer expectations when it comes to communication and waiting times. This has resulted in a sense of uncertainty about the quality of service provided, with some reviewers expressing disappointment and dissatisfaction.
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