ACI Motor Freight is a leading provider of less-than-truckload (LTL) and expedited shipping services in the Midwest. The company was founded in 1980 by Robert Carriker, who had a vision to start his own business and provide top-notch service to his customers. Today, ACI Motor Freight is a woman-owned business that continues to uphold the values of hard work, dedication, and customer service that it was built upon.
Our Services
At ACI Motor Freight, we specialize in providing reliable and efficient LTL services to Kansas, Oklahoma, Texas, and Missouri. We understand the importance of on-time delivery and strive to exceed our customers' expectations every time. Our team of professionals is committed to handling your shipments with care and ensuring they reach their destination safely and on time.
In addition to our LTL services, we also offer expedited shipping options for when you need your shipments to arrive quickly. With our expedited services, you can count on us to get your shipments to their destination as quickly as possible, without compromising on safety or quality.
Our team is dedicated to providing the best possible service to our customers, and we are always looking for ways to improve. We offer a wide range of services to meet the needs of our customers, including:
- Overnight LTL services
- Expedited, same-day, and volume services
- Bill of lading and claims forms
- Credit applications
- Yard checks
- Employment and driver applications
- Clerical applications
Our History
ACI Motor Freight was founded in 1980 by Robert Carriker, who had a vision to start his own business and provide top-notch service to his customers. With his entrepreneurial spirit and determination, he built the company from the ground up, starting as an Intrastate agent carrier for larger companies. Through his hard work and dedication, he built a reputation as a service-minded carrier, providing consistent and dependable service in Kansas.
Over the years, ACI Motor Freight has expanded its network to include Interstate services, adding terminals in Kansas, Texas, and Oklahoma. In 1999, the company changed its name to ACI Motor Freight to reflect its desired business model as a true LTL carrier. Today, the second generation leads the company, continuing the proud tradition of providing the service that customers have come to depend on.
Our Team
At ACI Motor Freight, we believe that our team is what sets us apart. We pride ourselves on having a detail-oriented and customer-focused team that is dedicated to providing the best possible service to our customers. Our team is just the right size to ensure that your shipment is where it needs to be when your customer needs it, without losing sight of the importance of customer service.
We are proud to be a family-owned and operated business, and we consider our customers, businesses, and families to be part of our family as well. We are committed to providing the top-shelf priority that you and your customers deserve, and we are always here to help.
Our Commitment to Customer Service
At ACI Motor Freight, we are committed to providing the best possible service to our customers. We understand that your shipments are important, and we take great care in handling them. Our team is dedicated to ensuring that your shipments are delivered on time and in good condition, and we are always here to help with any questions or concerns you may have.
We are proud of our reputation for providing consistent, dependable service, and we are committed to upholding this reputation. We are constantly looking for ways to improve and are always open to feedback from our customers. If you have any questions or concerns, please don't hesitate to contact us.
Our Commitment to Safety
At ACI Motor Freight, safety is our top priority. We are committed to ensuring that our team, our customers, and the general public are safe at all times. We have strict safety protocols in place and adhere to all local, state, and federal regulations. We are proud of our safety record and are committed to maintaining it.
Overview
The reviews are about a moving company, ACI, and the customer service they provided. One review is positive, while the other is negative.
Positive Review
The reviewer, Wkstark, gave a 5-star rating and praised Jeanene from ACI for being outstanding. They mentioned that ACI provided the best price quote, and the pickup and delivery were on time with no damage to the vehicle. The reviewer expressed their intention to use ACI again.
Negative Review
The reviewer, Andrew Garcia, gave a 1-star rating and had a disappointing experience with the company. They set up a pickup but were left waiting after multiple calls to confirm the appointment. At 5 pm, the assigned driver did not show up, and the company claimed they forgot to send a second truck. The reviewer was not impressed with the service and felt confused about when they would receive their pickup.
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