Take the First Step Towards a Brighter Tomorrow
At Journey Counseling, we strive to create a safe, comfortable, and accepting environment where all are welcome to learn and grow. Our team of independent, like-minded professionals is committed to providing guidance and support to help individuals navigate life's challenges and achieve their goals.
Our Mission
Our mission is to provide a collaborative and compassionate approach to counseling, helping individuals, couples, and families overcome obstacles and improve their overall well-being. We believe that every person has the potential to grow and thrive, and we're dedicated to helping them achieve their full potential.
Our Services
We offer a wide range of counseling services, including anxiety, depression, trauma, grief, relationship issues, and more. Our experienced and licensed therapists use evidence-based approaches, such as Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), to address the unique needs of each client.
Meet Our Team
Our team of licensed therapists is dedicated to providing compassionate and effective counseling services. With a diverse range of specialties and areas of expertise, we're confident that we can match you with the right therapist to meet your needs. From anxiety and depression to trauma and relationship issues, our team is equipped to help you overcome any challenge.
Why Choose Journey Counseling?
At Journey Counseling, we're committed to helping you achieve your goals and improve your overall well-being. Our experienced therapists, comfortable and safe environment, and flexible scheduling options make us the perfect choice for individuals, couples, and families seeking counseling services in Northwest Arkansas and Fort Smith.
Poor Patient Experience
The reviews highlight a negative experience with the office of Aaron Levy. The reviewer, Jerome Anderson, attempts to become a patient with Aaron Levy, but due to poor communication and neglect, he decides not to attend his appointment.
Communication Issues
The reviewer mentions that after the initial call, he had questions regarding billing and insurance, which were ignored for over a week. When he tried to follow up, he was ignored again until the day of the appointment. This lack of communication and attention to detail led to the reviewer feeling frustrated and disillusioned.
Unprofessional Behavior
The reviewer describes receiving a call from the office confirming an appointment he had not made, and when he brings this to their attention, he receives a defensive text message suggesting that despite his cancellations, they were still interested in having him come in. This behavior is described as unprofessional, bordering on incompetent.
Unreliable Practice
The reviewer concludes that due to the poor communication and unprofessional behavior, he cannot recommend this practice to anyone.
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