Protecting what matters most: your people, property, and business.
Our Mission
Dowley Security Systems is a full-service technology provider specializing in advanced security solutions for critical infrastructure, education, government, and commercial markets. We empower our clients to proactively mitigate risks, enhance security, and streamline operations through our innovative technologies and comprehensive services.
Our Expertise
With extensive industry experience and a team of certified security experts, Dowley Security Systems offers a comprehensive range of services to address your unique security needs. From proactive threat detection and response to advanced access control and life safety solutions, we have the expertise to safeguard your people, assets, and infrastructure.
1. Secure Network & Cloud Solutions
- Proactive threat detection and response
- Network infrastructure design and implementation
- Cloud security assessments and strategies
- Disaster recovery planning and services
2. Access Control & Security Systems
- Advanced access control solutions for physical and logical security
- Security infrastructure assessments and vulnerability management
- Identity management and authentication services
- Video surveillance and analytics
3. Life Safety & Fire Protection
- Comprehensive life safety and intrusion detection systems
- Emergency response and safety planning
- Emergency lighting and security infrastructure installation and maintenance
4. CyberSecurity Protection
- Threat detection, investigation, and response services
- Network vulnerability assessments and penetration testing
- Security awareness and training programs
- Data security and privacy solutions
5. Structured Cabling & Infrastructure
- Design and installation of reliable network and communication infrastructure
- Cat 5e, Cat 6, and fiber optic cabling solutions
- Data center and network infrastructure management
Our Approach
We understand that every client is unique, and we tailor our approach to meet your specific security needs. Our process involves:
1. Assessment: In-depth analysis of your current security posture and risk factors.
2. Planning: Development of a customized security strategy based on your unique requirements.
3. Implementation: Professional installation and configuration of your chosen security solutions.
4. Training & Support: Comprehensive training for your staff and ongoing support to ensure the optimal performance of your security systems.
Partner with Dowley Security Systems and take a proactive approach to protecting your business, people, and assets.Customer Service Experience
The reviews highlight the inconsistency in customer service provided by the company. David Smith, a 2-star reviewer, expresses frustration with his experience, stating that he's an existing customer who has tried to contact the company for service, but has been met with unreturned calls and ignored voice mails. He mentions that even when a live person finally answers his call, they fail to follow through on their promises, leaving him waiting for a response.
On the other hand, Asha Adira (formerly Melissa Edwardsen), a 5-star reviewer, had a vastly different experience. She describes the company's building as beautiful and the staff as friendly and helpful. She praises the company, stating that it's one of her new favorites, implying that her interactions with them have been positive.
Verdict
It seems that the company's customer service is inconsistent, with one reviewer having a terrible experience and another having a great experience. The company needs to work on improving its communication and follow-through to ensure a better experience for all customers.
Be the first to review Dowley Security Systems.
Write a Review
