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Better Living & Care Homes has been providing quality residential care for seniors since 1997. As a family-operated business, we understand the importance of taking care of our loved ones, which is why we deliver exceptional care to our residents and offer flexible financing options to make our services more accessible.
Our Mission
At Better Living & Care Homes, we are committed to providing a safe, respectful, and home-like environment for our residents who require skilled nursing care, long-term care, rehabilitation care, hospice care, and respite services. We strive, through our well-trained and caring staff, to provide continuity of care 24 hours a day, 7 days a week, and to enable each of our residents to achieve and maintain healthy and enjoyable lives.
Our Services
We offer comprehensive residential care services for seniors. Our services include assistance with daily living activities, medication management, housekeeping, and laundry services. Our facilities are designed with the comfort and safety of our residents in mind. Our daily activities include event coordination, home-cooked meals with accommodations, daily housekeeping and laundry service, assistance with bathing, dressing, and grooming, and 24-hour assistance.
Our Commitment to Quality Care
We are committed to providing the highest quality of care to our residents. Our team of professionals is dedicated to ensuring that our residents receive the personalized care they need to live a happy and fulfilling life. We believe that every resident deserves to be treated with dignity and respect, and we strive to create a warm and welcoming environment where they can feel at home.
Why Choose Better Care and Living?
Being a family business, we understand how important taking care of our loved ones is! Which is why we deliver exceptional care to our residents and offer flexible financing options to make our services more accessible. We offer free, in-home consultations to help you determine if Better Care and Living is the right choice for you or your loved one. Our expert caregivers provide personalized care to your loved one, ensuring that they receive the best possible care. We are fully licensed and insured, giving our residents and their families peace of mind.
Staff and Customer Service
The quality of staff and customer service seems to be a divisive issue among reviewers. One reviewer had a very poor experience with the receptionist, describing them as "rude" and "nasty, " which was enough to deter them from recommending the facility to others. On the other hand, other reviewers praised the staff, specifically Lucien and Stella, for their compassion and excellent care.
Recommendations
Despite the negative experience with the receptionist, the overall sentiment towards Better Living and Care is positive. Two reviewers, including a Certified Aging Life Nurse Manager, highly recommend the facility to families and loved ones. A placement agency that has worked with the facility for over 5 years also continues to support them due to the excellent care and compassionate assistance they provide.
Overall Experience
The reviews suggest that the quality of care and staff can greatly impact the overall experience at Better Living and Care. While one reviewer had a poor experience, others have had very positive interactions with the staff and have witnessed the excellent care provided to residents.
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