Bartlett Towing is a renowned towing company that has been serving the Memphis, TN area for over 30 years. With a team of experienced professionals and a fleet of state-of-the-art trucks, we provide reliable and efficient towing services to get you back on the road in no time. Our company is built on a foundation of trust, reliability, and customer satisfaction. We take pride in our work and strive to provide exceptional service to our clients.
Our Services
At Bartlett Towing, we offer a wide range of services to cater to all your towing needs. From emergency roadside assistance to equipment towing, we have got you covered. Our services include flatbed hauling, damage-free wheel lifts, parking garage towing, equipment towing, winching, jump-starts, abandoned vehicle removal, and tire changes. Our team of experts is trained to handle all types of vehicles, including motorcycles, classic cars, and exotic vehicles.
About Us
With over three decades of experience, we have established ourselves as a trusted and reliable towing company in Memphis, TN. Our team of dispatchers and drivers are highly trained and experienced professionals who understand the importance of prompt and efficient service. We take pride in our work and strive to provide exceptional service to our clients. Our company is built on a foundation of trust, reliability, and customer satisfaction.
Why Choose Us?
At Bartlett Towing, we understand that getting stranded on the side of the road can be frustrating and stressful. That's why we offer 24/7 emergency towing services to get you back on the road quickly and safely. Our team of experts is trained to handle all types of vehicles, and we pride ourselves on our prompt and efficient service. With our state-of-the-art equipment and experienced team, you can rest assured that your vehicle is in good hands.
Overall Experience
The overall experience with Bartlett Towing is predominantly positive, with most reviewers praising the company's efficiency, professionalism, and friendly staff.
Positive Aspects
- Fast and Reliable Service: Many reviewers praised Bartlett Towing's quick response time, with some mentioning that the drivers arrived within 30 minutes of the initial call.
- Professional and Friendly Staff: Reviewers consistently mentioned the professionalism, courtesy, and helpfulness of the drivers and dispatchers.
- Competitive Pricing: Some reviewers noted that Bartlett Towing offered competitive pricing, with one reviewer mentioning that they were $130 cheaper than a competitor.
- Attention to Detail: A few reviewers praised the drivers' attention to detail, such as vacuuming up broken glass and handling vehicles with care.
Negative Aspects
- Poor Communication: A few reviewers expressed frustration with the company's communication, citing issues with pricing, arrival times, and lack of information about additional fees.
- Deceptive Pricing: Some reviewers felt misled about the final cost of the service, with one reviewer experiencing a significant price discrepancy.
- Unprofessional Behavior: A few reviewers experienced unprofessional behavior from drivers, including damage to their vehicles and denial of responsibility.
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