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Who We Are
At Northern Nevada Legal Aid (NNLA), we are dedicated to providing a voice for justice to those who need it most in our community. Our non-profit organization has been serving the people of Northern Nevada since 1965, providing free or low-cost legal aid to those who could not otherwise afford an attorney.
Our Mission
Our mission is to eliminate barriers to access the legal system for our society's most vulnerable members, to protect their rights, keep them safe, and provide stability. We strive to achieve this mission by providing legal aid with the goal of ensuring that everyone has access to the legal system and is treated with respect and dignity.
Our Services
We offer a wide range of legal services, including Housing & Consumer Protection, Senior Law Center, Immigration, Domestic Violence, Civil Law, Self-Help Center, and more. Our experienced and diverse team of attorneys, paralegals, and legal assistants work together to provide comprehensive legal assistance to those who need it most.
Get Help
If you or someone you know is in need of legal assistance, please do not hesitate to reach out to us. We offer a variety of programs and services to help you navigate the legal system. Our team is dedicated to providing exceptional service and ensuring that everyone has access to the legal system.
About Our Team
Our team of attorneys, paralegals, and legal assistants is dedicated to ensuring that everyone has access to the legal system and is treated with respect and dignity. Our team is experienced and diverse, and we work together to provide comprehensive legal assistance to those who need it most.
Our History
Northern Nevada Legal Aid (NNLA) was founded in 1965 with the goal of providing free or low-cost legal aid to those who could not otherwise afford an attorney. Since then, we have assisted thousands of vulnerable residents in our community, and we continue to grow and adapt to meet the evolving needs of our community.
Funding
We rely on the generosity of our supporters to continue providing essential legal services to those who need it most. Your donation can make a significant impact in the lives of those we serve. Please consider supporting our mission.
Poor Experience with Legal Aid Services
Many reviewers shared their negative experiences with Legal Aid services, citing a lack of care and attention from the staff. Several reviewers reported that the staff was unhelpful, unprofessional, and did not listen to their concerns. In some cases, reviewers felt that the staff was more interested in collecting medical information rather than actually assisting them with their legal issues.
One reviewer reported being told to call Aging and Disabled Services Division, despite already having done so, and another reviewer was asked if they had a social worker, which they did not need. Reviewers also mentioned issues with scheduling appointments, with one reviewer not receiving a call from their scheduled consultant and another reviewer being left feeling neglected.
Additionally, some reviewers felt that the services offered were limited and did not meet their needs. For example, one reviewer was not able to get a referral to a pro-bono lawyer and was told that the service was unable to assist them with their specific case. Another reviewer was asked if they could pay legal fees, which started at an hourly rate of $500.00.
Mixed Reviews and Limited Services
While some reviewers had negative experiences, there were a few reviewers who had positive interactions with the Legal Aid services. One reviewer reported that the staff was incredibly friendly and offered other options or solutions to their issue. Another reviewer appreciated the free legal help and advice they received from the service.
However, it's worth noting that the services offered by Legal Aid seemed to be limited, with some reviewers feeling that they only assisted with certain types of cases or had limited resources. Additionally, some reviewers felt that the service was not well-organized or efficient, which led to frustration and disappointment.
Overall
The reviews for Legal Aid services were overwhelmingly negative, with many reviewers reporting poor experiences and limited services. While a few reviewers had positive interactions, the majority of reviewers felt that the service was unhelpful, unprofessional, and inefficient.
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