Your Partner in Glass Solutions
At Alamo Glass, Inc., we take pride in our long-standing legacy of providing exceptional glass solutions to the Austin community. For over 50 years, our locally owned and operated business has been committed to delivering top-notch products and exceptional customer service to our valued clients. As a testament to our dedication to quality and customer satisfaction, we're honored to have had the privilege of serving esteemed names like Schlotzsky's, Krispy Kreme Doughnuts, and Papa John's Pizza, among many others.
Our Story
Founded by Rick Tipple, our owner, who personally oversees every project to ensure attention to detail and customer satisfaction, our team is comprised of only the most outstanding professionals in the industry. With decades of combined experience, we've honed our skills to provide unparalleled service and products that meet the unique needs of each client. Our comprehensive range of glass solutions includes:
- Custom Shower Enclosures: From framed to frameless shower doors, our custom shower enclosures in Austin offer the perfect blend of functionality, aesthetics, and durability. Say goodbye to clingy shower curtains and hello to a sleek, modern bath enclosure that adds light and style to your space.
- Glass Bath Treatments: Our extensive experience in glass bath and shower solutions means we can handle any project, big or small, and provide custom-tailored solutions that meet your needs with precision and care. Whether you have a stand-alone shower or a combined bathtub and shower area, glass bath enclosures are the ideal solution.
Our Services
As a full-service glass company, we offer a wide range of services to satisfy your glass needs. These include:
- Glass Cutting and Fabrication: We provide precision glass cutting and fabrication services for a variety of applications, from shower enclosures to tabletops and more.
- Glass Installation and Repair: Our experienced team of glaziers and glazers are skilled in installing and repairing glass products to ensure a seamless and stress-free experience for our customers.
- Glass Maintenance and Cleaning: We offer regular maintenance and cleaning services to ensure your glass products remain in pristine condition.
Why Choose Alamo Glass
At Alamo Glass, we're committed to providing outstanding customer service, top-quality products, and prompt turnaround times. Our dedication to excellence has earned us a reputation as the go-to glass solutions provider in Austin and surrounding areas. Whether you're seeking to enhance the functionality and aesthetics of your bathroom or require expert advice on the perfect glass solution for your business, our team of experts is here to guide you every step of the way.
Get in Touch
If you're ready to experience the Alamo Glass difference for yourself, visit our showroom today or give us a call at (512) 452-5731 for more information. With over 50 years of combined experience in the industry, we're confident that our expertise, attention to detail, and commitment to customer satisfaction will make us your trusted partner for all your glass needs.
Poor Customer Service and Experience
The majority of customers have had negative experiences with Alamo Glass, citing poor customer service, long wait times, and mistakes with their orders. Customers have reported having to wait months for simple tasks to be completed, only to be met with mistakes and a lack of communication from the company.
Issues with Orders and Installations
Customers have reported issues with their orders, including incorrect glass being delivered, scratched custom paint on windowsills, and long wait times for installations. Some customers have had to wait months for their orders to be completed, only to be met with mistakes and a lack of communication from the company.
Unprofessional Staff and Lack of Accountability
Some customers have reported encountering unprofessional staff members, including one staff member who was consistently in a bad mood and complained about their job. Additionally, customers have reported a lack of accountability from the company, with mistakes being blamed on customers and a lack of effort to make things right.
Positive Experiences
However, some customers have reported positive experiences with Alamo Glass, citing helpful staff members and timely deliveries. These customers have reported being happy with their purchases and would recommend the company to others.
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