Baking the Best Buns in Town, one bun at a time. Believe in the Best.
As a family-owned and operated business since 1958, we, Butcher's Swimming Pool Supply & Service, are dedicated to providing top-notch services and products to ensure your swimming pool or spa is always in pristine condition. Our team of experts is committed to making owning a pool as relaxing as spending time in it.
Our Services
At Butcher's Swimming Pool Supply & Service, we understand that every pool is unique and requires personalized attention. Our comprehensive pool services include:
- Residential Pool Services: We cater to homeowners, ensuring their pools are consistently clean, clear, and safe for swimming. Our expert technicians will work with you to develop a maintenance schedule that suits your needs.
- Commercial Pool Services: Our commercial pool services cater to office complexes, retail centers, and other commercial establishments. Our highly experienced and certified technicians will keep your pools sparkling clean and compliant with health and safety regulations.
- Equipment Repair: Our team of skilled technicians is equipped to repair and install a wide range of pool equipment, from pumps and filters to heaters and lighting systems.
Retail Store and Chemicals
In addition to our services, we operate a fully-stocked retail store, offering a vast array of pool supplies, equipment, and parts. Our knowledgeable staff is always ready to provide advice and guidance on pool care and maintenance.
Expert Advice and Guidance
At Butcher's Swimming Pool Supply & Service, we believe in providing transparent and honest guidance to our customers. Our team will work closely with you to develop a personalized pool maintenance plan, ensuring your pool remains in top condition while minimizing the risk of costly repairs.
Quality and Commitment
With over six decades of experience, we take pride in our commitment to quality and customer satisfaction. Our team is fully licensed and insured, with a hefty $5 MM umbrella policy, providing peace of mind for our commercial clients.
About Us
Founded in 1958, Butcher's Swimming Pool Supply & Service is a 3rd generation family-owned and operated business. Our family history spans three generations, with our current owner, Collin Butcher, at the helm. Collin brings 20 years of industry experience and a background in architecture and construction management.
Staff and Customer Service
The retail staff at Butcher's Pools are knowledgeable and helpful, according to one reviewer. They are willing to find what customers are looking for if they don't have it in stock. On the other hand, some reviewers had negative experiences with the company's customer service, citing unreturned calls, unhelpful staff, and a lack of responsiveness to issues.
Product Quality and Reliability
Several reviewers had issues with the quality of products sold by Butcher's Pools, including a pool motor that lasted only two years and a robot that never worked properly. One reviewer was sold a used or aftermarket product instead of the promised brand-name item.
Work Quality and Guarantee
Some reviewers had issues with the work quality and guarantee provided by Butcher's Pools. One reviewer had a pool motor installed that leaked badly, and the company refused to honor the warranty. Another reviewer had a poor experience with the installation of a new pool motor, which started leaking soon after.
Communication and Follow-Through
Several reviewers had issues with communication and follow-through from Butcher's Pools. One reviewer tried to call the company multiple times but only got voicemail, while another reviewer had issues with an online request for quote and service form that didn't work.
Professionalism and Honesty
Some reviewers questioned the professionalism and honesty of Butcher's Pools. One reviewer felt that the company was dishonest in their business practices, while another reviewer felt that they were not transparent about the work that needed to be done.
Positive Experiences
On the other hand, some reviewers had positive experiences with Butcher's Pools, citing professional and knowledgeable staff, prompt and friendly service, and a willingness to go the extra mile to fix problems.
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