Transforming Lives Through Compassionate Care
At Windsor Houston, we are dedicated to providing exceptional long-term healthcare services to our residents. Our goal is to provide a safe, comfortable, and compassionate environment that promotes physical, emotional, and social well-being. Our team of highly trained professionals is committed to delivering personalized care that meets the unique needs of each resident.
Our Services
We offer a wide range of services designed to support our residents' physical, emotional, and social needs. Our rehabilitation programs include occupational therapy, physical therapy, and speech therapy, all tailored to help our residents achieve their maximum potential. Our skilled nursing care services provide 24-hour oversight and management of care needs, and we work closely with local physicians to ensure that our residents receive the best possible care.
Our facility also offers a range of amenities, including room cleaning services, laundry services, personal grooming services, and beauty and barber shop services. We believe in the importance of healthy dining, and our dietary manager provides three healthy meals a day and healthy snacks. We also offer guest meal tickets for family members and friends who want to dine with their loved ones.
Our Approach
At Windsor Houston, we believe in a holistic approach to healthcare. We understand that each resident is unique, with their own needs, preferences, and goals. That's why we take the time to get to know each resident and their family, and work together to develop a personalized plan of care that addresses their physical, emotional, and social needs.
We believe in the importance of open communication and encourage our families to communicate with us regularly. We host quarterly care plan meetings to review each resident's plan of care, and we urge family members to attend these meetings to stay informed and involved in their loved one's care.
About Us
Windsor Houston is a long-term healthcare facility committed to providing exceptional care and services to our residents. We believe in a compassionate, caring approach to healthcare, and our team of professionals is dedicated to delivering personalized care that meets the unique needs of each resident. Whether you're looking for short-term rehabilitation or long-term care, we're here to provide the support and care you need.
Overall Experience
The reviews about Windsor Houston and Windsor Quail Valley nursing homes are mixed, with some reviewers expressing satisfaction and others having negative experiences.
Positive Comments
The staff at both facilities were described as being friendly, helpful, and caring. Some reviewers mentioned that the facilities were clean and well-maintained. A few employees mentioned that they enjoyed working at Windsor Houston and appreciated the supportive team environment.
Negative Comments
Unfortunately, several reviewers shared disappointing experiences with Windsor Houston and Windsor Quail Valley. A few mentioned poor communication, unorganized staff, and inadequate patient care. One reviewer was particularly upset about the care their father received at Windsor Houston, stating that the doctor was lazy and some nurses were rude. Another reviewer regretted placing their mother at Windsor, citing rudeness and unprofessionalism from the staff.
Concerns
Some reviewers expressed concerns about patient care, rehabilitation, and the sense of urgency in providing care. One reviewer mentioned that the nursing staff seemed unorganized and not fully invested in patient care.
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