Direct Solar America empowers your home with sustainable energy, providing you with reliable solar solutions and exceptional customer service every step of the way. We are dedicated to helping you save money on your electricity bills and contribute to a greener future.
Our Mission
Our primary objective is to empower every home with clean and affordable solar power. We prioritize transparency, offering direct access to information and clear explanations of your options. We believe in personalized solutions, working in collaboration with you to develop a system tailored precisely to your energy needs.
Our Expertise
With a team of experienced professionals, we offer comprehensive services covering every aspect of your solar journey:
1. System Development & Delivery
- Working in close collaboration with you, we meticulously tailor a solar power system to your unique energy requirements.
- We partner with leading manufacturers to ensure you receive the highest quality equipment available.
- We deliver and install your system promptly and efficiently.
2. Expert Installation
- Our skilled installers handle the entire installation process with precision and care.
- We prioritize safety and minimize any inconvenience to your daily life.
- We offer ongoing support and guidance throughout the installation.
3. Continued Support
- Once your system is up and running, we are committed to your ongoing success.
- Our dedicated team provides comprehensive support, ensuring your system runs smoothly and efficiently.
- We are readily available to answer your questions and address any concerns you may have.
Why Choose Direct Solar America?
- Unmatched Customer Service: We prioritize open communication, responsiveness, and personalized attention to your needs.
- Transparent Pricing: Our straightforward and competitive pricing structure removes any ambiguity.
- Quality Equipment: We harness the power of leading manufacturers to ensure reliable and efficient equipment.
- Sustainable Solutions: We embrace environmental responsibility by promoting clean energy generation.
Join the thousands of satisfied customers who have already embraced the power of solar with Direct Solar America. Request your personalized quote today and discover the bright future of energy for your home!
Company Performance
Direct Solar America has received mixed reviews from customers, with some praising their services and others expressing disappointment and frustration.
Installations and Performance
Some customers have reported issues with the installation process, including delays, improper installation, and underperformance of the solar panels. One customer reported that the company took months to get the system working properly, resulting in a lower state rebate than expected.
Customer Service
Several customers have complained about poor customer service, including long response times, unreturned phone calls, and unhelpful representatives. One customer reported that the company ignored them for seven months.
Promises and Deliveries
Some customers have reported that the company failed to deliver on promises, including incentive payments and promised features such as a new thermostat. One customer reported that they were promised a $250 American Express gift card but was instead offered a $40 Visa gift card or a travel voucher.
Positive Experiences
On the other hand, some customers have reported positive experiences with the company, including successful installations, knowledgeable and helpful representatives, and significant savings on their energy bills.
General Opinions
Overall, customers have expressed mixed opinions about Direct Solar America, with some praising their services and others warning others to be cautious.
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