Protecting Your World, One Family at a Time.
At EEI Security, we're passionate about providing top-notch security solutions to homes and businesses in the Greater Tampa Bay Area. As the largest veteran-owned, independent security company in the region, we've built a reputation for delivering exceptional service, customized security systems, and unparalleled customer satisfaction.
Our Mission
Our mission is to utilize our 175-plus years of combined experience to provide the best burglary, fire, and surveillance systems available at the best value. We strive to exceed our customers' expectations, ensuring 100% satisfaction and peace of mind. As an employee-owned company, our team is dedicated to delivering personalized service, tailored to each customer's unique needs and concerns.
Our Services
We offer a comprehensive range of security solutions, including:
- Burglary systems: Our state-of-the-art systems provide 24/7 monitoring, ensuring your property and loved ones are protected from potential threats.
- Fire systems: Early detection and alert systems to prevent fire hazards and protect your property.
- Surveillance systems: Advanced camera systems, including video analytics and facial recognition, to deter and detect potential criminal activity.
- Residential and commercial security: Customized security solutions for homes and businesses, tailored to address specific vulnerabilities and concerns.
- Smartphone app integration: Remote access to arm/disarm systems, view live camera feeds, receive notifications, and control thermostats and lighting.
What Sets Us Apart
Our commitment to excellence sets us apart from competitors. We take the time to understand each customer's unique needs, conducting thorough on-site assessments to design and install systems that address specific vulnerabilities. Our factory-trained technicians ensure seamless installation, and our 100% employee-owned structure ensures that our team is invested in delivering exceptional service.
Our Promise
At EEI Security, we're dedicated to providing top-quality security solutions, exceptional customer service, and unwavering commitment to our customers' safety and satisfaction. Trust us to safeguard your home, business, and loved ones with the latest technology and old-fashioned customer care.
Overview of EEI Security Reviews
The majority of reviewers praised EEI Security for their professional and responsive service, competitive pricing, and personalized care. Many customers have been with EEI Security for multiple years and have consistently received excellent service.
Positive Reviews
- EEI Security is responsive and professional, providing personalized service and attentive care.
- Their prices are competitive, and their monitoring is prompt and reliable.
- The staff is friendly, helpful, and patient, making customers feel safe and secure in their homes and businesses.
- EEI Security is flexible and accommodating, willing to work with customers to upgrade or reinstall systems as needed.
Negative Reviews
- A few customers experienced issues with canceling their service, with some being told they needed to send an email to a different company to initiate the cancellation process.
- One customer was disappointed with the company's lack of compassion for long-term customers, feeling trapped in a contract despite no longer owning the property.
- Another customer was unhappy with the company's handling of a prepaid account, citing incompetence and poor customer service.
- A few reviewers had difficulties canceling their accounts, with one customer being told they needed to physically visit the office to cancel.
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