A Credit Union That Has Your Back!
At Public Safety Credit Union, we are committed to providing exceptional financial services to our members, who are comprised of first responders and their families in Missouri and Kansas. Our history dates back to 1934, when a group of police officers founded the credit union to serve the financial needs of their colleagues. Today, we continue to operate as a not-for-profit financial cooperative, dedicated to helping our members achieve their financial goals.
Our Mission and Values
Our mission is to provide our members with a wide range of financial services, tailored to their unique needs and circumstances. We are committed to building strong relationships with our members, based on transparency, empathy, and understanding. Our values of integrity, accountability, and community are reflected in everything we do, from our financial products and services to our community outreach and charitable initiatives.
Our Services
At Public Safety Credit Union, we offer a comprehensive range of financial services, designed to meet the diverse needs of our members. These services include:
- Loans and Credit Cards: We offer a variety of loan and credit card options, including car and truck loans, home equity loans, mortgage loans, and more. Our loan rates and terms are designed to be competitive and flexible, with a focus on helping our members achieve their financial goals.
- Savings and Checking: We provide a range of savings and checking account options, including high-yield savings accounts, money market accounts, and checking accounts with debit cards and mobile banking apps.
- Investments and Insurance: We offer a range of investment and insurance products, designed to help our members protect their assets and plan for the future.
- Online and Mobile Banking: We provide secure and convenient online and mobile banking services, allowing our members to manage their accounts, transfer funds, and pay bills from anywhere.
- Community Outreach: We are committed to giving back to the community, through our philanthropic efforts and charitable initiatives. We support a range of local charities and organizations, focused on education, healthcare, and community development.
Why Choose Public Safety Credit Union?
At Public Safety Credit Union, we pride ourselves on our commitment to our members, our community, and our core values of integrity, accountability, and community. We believe that our unique blend of financial expertise, personalized service, and community engagement sets us apart from other financial institutions. Whether you're a first responder, a family member, or simply someone looking for a trusted financial partner, we invite you to explore the many ways we can help you achieve your financial goals.
Overview
The Greater Public Safety Credit Union (GKCPSCU) has received both positive and negative reviews from its customers.
Positive Comments
The credit union has been praised for its exceptional customer service, with many customers mentioning the helpful and professional attitude of its staff members, such as Morgan, Logan, and Connor. Customers have also appreciated the efficient and smooth loan process, as well as the credit union's competitive rates and excellent service.
Negative Comments
However, some customers have expressed frustration and disappointment with the credit union's services. Two customers in particular have reported difficulties with fraud disputes and lack of assistance from the credit union. Another customer has criticized the credit union's lack of features, poor fraud dispute management, and inability to connect to certain pay apps.
Negative Review Highlights
- Difficulty in resolving fraudulent charge attempts, leading to prolonged account suspension.
- Poor communication and unhelpful attitude from the credit union staff.
- Lack of features, including limited online banking capabilities and inability to connect to certain pay apps.
- Inconsistent and misleading information about account balances and transactions.
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