At Thompson Lane Eye Care, we are dedicated to providing top-tier optometry services to our patients in Nashville, TN, and the surrounding areas. Our team, led by Dr. Allison J. Jones, is committed to delivering personalized and professional eye and vision care in a comfortable environment. We offer a wide range of services, from complete eye exams to pre- and post-operative care, ensuring that our patients receive the best possible vision care.
Our Services
As a full-service eye and vision care provider, Thompson Lane Eye Care offers various services, including:
- Complete Eye Exams: Our comprehensive eye exams evaluate the health of your eyes, assessing your vision and checking for any eye diseases or conditions. We use state-of-the-art equipment and techniques to ensure accurate results.
- Contact Lenses: We offer a variety of contact lens options, including hard-to-fit contacts, to suit our patients' unique needs. Our team will work closely with you to find the perfect contact lenses for your eyes.
- Glasses: At Thompson Lane Eye Care, we have an extensive selection of eyeglasses to fit every style and budget. Our experienced opticians will help you find the perfect frames and lenses to meet your vision needs.
- Glaucoma Testing: Glaucoma is a leading cause of blindness, and early detection is crucial for effective treatment. We provide glaucoma testing as part of our comprehensive eye exams to help detect this disease in its early stages.
- Pre- and Post-Operative Care: If you require eye surgery, our team will work closely with your surgeon to provide the best possible pre- and post-operative care. We will be with you every step of the way, answering any questions and addressing any concerns you may have.
Our Approach to Optometry
At Thompson Lane Eye Care, we take a one-on-one approach to optometry. We believe in building strong, long-lasting relationships with our patients, taking the time to understand their needs and concerns. Our team is dedicated to keeping our patients informed and comfortable throughout their visits, answering any questions and providing a positive experience.
We accept both eye emergencies and scheduled appointments, ensuring that our patients receive the care they need when they need it. Additionally, we work with vision insurance providers to help our patients get the vision care they deserve.
Join Our Patient Family
Thank you for considering Thompson Lane Eye Care as your optometry provider. We invite you to browse our website to learn more about our services and join our patient family by scheduling an eye exam appointment at our Nashville office. We look forward to serving you and your family's vision needs.
Overall Experience
The reviews of Thompson Lane Eye Care are mixed, with some customers expressing satisfaction with the care they received, while others describe poor experiences.
Positive Reviews
The reviews highlight the friendly and professional staff, with patients praising the doctor's thoroughness and care. Patients appreciate the doctor's willingness to answer questions and provide information about their eye health.
Negative Reviews
On the other hand, some customers express frustration with the wait times, excuses, and poor communication from the staff. Some patients report misdiagnosis, poorly fitting glasses, and poorly constructed frames. Others mention issues with insurance verification and delays in receiving glasses.
Poor Customer Service
Several customers complain about poor customer service, citing long wait times, unhelpful staff, and unprofessional behavior. One customer recounts a series of excuses given by the staff for delays in receiving glasses.
Poor Quality of Glasses
Some customers express disappointment with the quality of glasses provided, citing misfitting and poorly constructed frames. One customer even mentions a crack in the lens with super glue on it.
Be the first to review Thompson Lane Eye Care.
Write a Review
