At Los Angeles Upholstery Shop, we are proud to be one of the oldest and most respected upholstery shops in Los Angeles. With over seven decades of experience, we have built a reputation for providing top-quality upholstery services to our clients. Our commitment to excellence has earned us a loyal customer base across Los Angeles County and beyond.
Our Story
Our journey began in 1947, and since then, we have been dedicated to creating beautiful and functional furniture for our clients. Our mission is to provide our customers with the world's best customer service, backed by our guaranteed lowest price and a lifetime guarantee on all our services. We are passionate about improving the quality of life for our clients and their loved ones by making their spaces beautiful and functional.
Our Services
At Los Angeles Upholstery Shop, we offer a wide range of services to cater to our clients' diverse needs. Our services include:
Upholstery and Reupholstery: From simple cushions to elaborate sectional sofas, our skilled upholsterers can work on any type of furniture to give it a new look.
Draperies and Window Coverings: We offer custom-made drapes, blinds, shades, and shutters to transform any room.
Carpet and Flooring: Our expert team can help you select the best carpet and flooring options to suit your lifestyle and decor.
Custom Furniture: Whether you want to recreate a piece of furniture or create something entirely new, our team of experts can make it happen.
Why Choose Us
We are proud of our heritage and commitment to quality. Here are just a few reasons why our clients trust us:
- Guaranteed Lowest Price: We offer the best prices in town, guaranteed.
Lifetime Guarantee: We stand behind the quality of our work, and our guarantee ensures that you will be satisfied with our services.
- World's Best Customer Service: We care about our clients and are dedicated to providing exceptional customer service.
What Our Clients Say
Our clients rave about our services, and here's what they have to say:
Happy Clients
My husband and I were extremely satisfied with every aspect of this business. Polite, friendly, and accommodating, we give this business the highest of ratings and wish that every business would operate in the same fashion.
Testimonials
- "Wow! I just got my dining chairs back today and they look absolutely gorgeous! Lucky, I found Scott and his team thru Google. They were very patient and attentive to my needs."
- "My wife and I are thrilled with the work Scott and his staff did for us. We had a reupholstery vision for our antique sofa and chair. Scott and his team far exceeded our expectations."
- "Great service! Called today at noon, just to inquire about a quote. Don said he can be at my house by 4pm this afternoon. Incredible, came and picked up more than I first realized I needed."
Get in Touch
At Los Angeles Upholstery Shop, we value our reputation and look forward to serving you. Whether you're looking to reupholster a piece of furniture, create a custom window treatment, or get the perfect carpet and flooring, we're here to help.
Overview of Customer Experiences
Positive Feedback
The majority of customers have reported positive experiences with Los Angeles Upholstery Shop, praising the excellent customer service, friendly staff, and high-quality work. Many customers have expressed gratitude for the attention to detail and the ability to revive old furniture pieces while maintaining their vintage charm.
Customer Service
Several customers have highlighted the exceptional customer service provided by the staff, including Andrew, Jennifer, and Benjamin. They have been described as friendly, helpful, and professional.
Quality of Work
The quality of work provided by Los Angeles Upholstery Shop has been praised by multiple customers, with many reporting that their furniture was transformed and looked beautiful after the reupholstering process.
Negative Feedback
Disappointing Customer Service
A few customers have reported negative experiences with the customer service, citing rudeness, unhelpfulness, and unprofessional behavior from certain staff members. One customer received a threatening phone call from a staff member after leaving a negative review, which led to a police report being filed.
Incorrect Location Information
One customer reported that the listed location of the shop was incorrect, causing inconvenience and confusion.
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