At The Braces Place, our mission is to provide exceptional orthodontic care to patients of all ages, helping them achieve a beautiful, healthy smile that they can be proud of. Our practice is led by Dr. S. Amy Lai, a highly experienced and skilled orthodontist with years of experience in treating various orthodontic problems.
Our Services
We specialize in treating children and adults with unusual and difficult orthodontic problems, including open bite, deep bite, overbite, crossbite, and strong lower jaw. We also offer clear aligners treatment when indicated, and Dr. Lai has a special interest in treating difficult cases such as open bite, class III, bimaxillary protrusion, and severe midline discrepancy.
Our practice is dedicated to providing a comfortable and welcoming environment for our patients. We understand that every patient is unique, and we take the time to listen to their concerns and tailor our treatment plans to meet their individual needs. Our friendly staff is dedicated to providing exceptional care and ensuring that our patients feel at ease throughout their treatment.
Why Choose Us
At The Braces Place, we pride ourselves on our commitment to excellence and our dedication to providing the highest level of care to our patients. We offer free consultations, flexible payment plans with no interest, and we welcome most insurance plans. We are also available for evening and Saturday appointments to accommodate our patients' busy schedules.
Our Promise
Our goal is to provide our patients with the most beautiful smile possible, and we are committed to making their experience with us a comfortable and enjoyable one. We promise to listen to our patients' concerns, answer their questions, and provide them with the highest level of care and attention to detail.
Overall Experience with Dr. Lai
The reviews of Dr. Lai's practice are mixed, with some patients experiencing excellent care and others having negative encounters.
Professionalism and Care
Many patients have praised Dr. Lai for her professionalism and care. She is described as being very professional, polite, and treating patients with great care. Patients have also mentioned that she is amazing at what she does, and they highly recommend her.
Emergency Situations and Rude Behavior
However, some patients have had negative experiences, particularly in emergency situations. One patient mentioned that the receptionist and Dr. Lai were extremely rude when they came in with an emergency situation. Another patient described Dr. Lai as being completely rude and having no patience, even getting frustrated multiple times.
Exceptions and Accommodations
One patient had a exceptional experience when Dr. Lai went out of her way to help them, meeting them at short notice to change their bands at no charge, saving their day.

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