Where You Can Escape the Everyday Troubles of Life
The Haven on Buoy is a luxury apartment community located in the heart of Webster, Texas. Our community is designed to provide our residents with the ultimate living experience, complete with a wide range of amenities and services designed to help you live your best life. Whether you're looking for a one, two, or three-bedroom apartment, we have a variety of spacious floor plans to choose from, each of which is equipped with the latest features and finishes.
Luxury Living at Its Finest
At The Haven on Buoy, we're committed to providing our residents with the best in luxury living. Our apartments feature updated fixtures and lighting, private patios or balconies, walk-in closets, modern appliances, and neutral color palettes. With nine different floor plans available, each with three different upgrade options, you're sure to find the perfect home to suit your needs and style.
First-Class Amenities
Our residents enjoy access to a wide range of first-class amenities, including a resort-style swimming pool, state-of-the-art fitness center, on-site laundry facilities, covered parking, and gated access. We also have sports courts, a dog park, and plenty of areas to walk dogs. Our dedicated maintenance team is on call to ensure we're meeting our residents' needs, and we're proud to be a pet-friendly community with a variety of breeds welcome.
Unbeatable Location
The Haven on Buoy is located in one of the finest areas of Harris County, just minutes from iconic attractions like the Armand Bayou Nature Center, Space Center Houston, Kemah Boardwalk, NASA, Trinity Bay and much more. We're also close to some of the finest area schools, hospitals, grocery stores, shopping centers, and restaurants in South Texas. With easy access to Interstate 45, our residents can easily commute to Galveston or the Houston metropolitan area.
Exceptional Service
At The Haven on Buoy, we're committed to providing our residents with the best possible living experience. From our dedicated maintenance team to our friendly and knowledgeable staff, we're here to help you with all of your needs. Whether you have a question, concern, or suggestion, we're here to help.
If you're looking for a luxury apartment community that offers it all, look no further than The Haven on Buoy. With our spacious floor plans, first-class amenities, unbeatable location, and exceptional service, we're the perfect choice for anyone looking for a place to call home. Contact us today to schedule a tour and see for yourself all that we have to offer!
Overall Experience
The reviews highlight a mix of positive and negative experiences at The Haven. While some residents praise the staff's dedication and professionalism, others express frustration with the management's attitude and policies.
Staff Performance
Susan, a long-time employee, receives high praise for her dedication, professionalism, and caring nature. Leti is also commended for her helpfulness. However, Letty, the office manager, is criticized for her rudeness and uncooperative attitude.
Management Issues
Several reviewers express dissatisfaction with the management's behavior, citing instances of dishonesty, miscommunication, and unprofessionalism. Residents complain about being charged extra fees without warning, having their vehicles towed, and experiencing difficulty in resolving issues with the management.
Property Conditions
Some reviewers mention the property's cleanliness and maintenance, but others express concern about garbage piles and lack of parking.
Leasing and Communication
Residents criticize the management's lack of transparency and communication, citing instances of broken leases, unexpected fees, and unfulfilled promises. Some reviewers praise the ease of the move-in process and the helpfulness of certain staff members.
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