Strength you can rely on. Upgrade + save with CGI.
At CGI, we pride ourselves on being a trusted partner for homeowners and professionals alike. For over two decades, we've built a reputation on strength, quality, and affordability. Our impact-resistant windows and doors are designed to provide unparalleled protection, energy efficiency, and style for any project.
Our Story
CGI was founded on the principles of innovation, quality, and customer satisfaction. We saw a need in the market for high-performance, affordable, and energy-efficient impact windows and doors that could withstand the toughest weather conditions. Today, we're proud to be a leading manufacturer of hurricane windows and doors, serving homeowners, builders, and architects across the country.
Our Mission
Our mission is to provide top-quality, affordable, and energy-efficient impact windows and doors that meet the unique needs of our customers. We strive to build long-lasting relationships with our clients, providing exceptional customer service, technical support, and innovative products that exceed their expectations.
Our Products
Our product line includes a wide range of impact-resistant windows and doors, crafted from heavy-duty aluminum and energy-saving vinyl. From classic styles like single-hung windows to unique architectural designs, we offer a variety of options to suit any project. Our windows and doors are designed to provide unparalleled strength, energy efficiency, and aesthetic appeal.
Our Commitment
At CGI, we're committed to providing exceptional products, outstanding customer service, and unparalleled technical support. We believe in building strong relationships with our clients, and we're dedicated to helping them achieve their goals. Whether you're a homeowner, builder, or architect, we're here to help you choose the right impact windows and doors for your project.
Poor Quality and Defects in Windows and Doors
The majority of reviewers experienced issues with the quality of CGI windows and doors. Many reported receiving products with defects, such as cracked glass, dented and scratched sashes, rough edges, and manufacturing defects. One reviewer even reported receiving windows with no powdercoat finish on the sash lift bars.
Poor Customer Service
Reviewers also experienced poor customer service from CGI, with many reporting long wait times, unhelpful representatives, and a lack of resolution to their issues. Some reviewers were told to contact distributors or dealers, who were often unresponsive or unhelpful.
Installation Issues
Several reviewers reported issues with the installation of their windows and doors. Some experienced delays, while others received products that were not installed properly or did not fit correctly.
Lack of Warranty Support
Some reviewers reported difficulties in getting CGI to honor their warranties. One reviewer reported that CGI would not replace a defective door, despite the warranty stating that it was covered.
Negatives Far Outweigh Positives
The overwhelming majority of reviewers had negative experiences with CGI, citing poor quality products, poor customer service, and a lack of warranty support.
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